Charlotte Staff Openings

Please email your resume and cover letter to:

Media Production and Support Technician

Position Summary:

Under the supervision of the Media Services Manager, the Media Production and Support Technician assists with the support and oversight of media and A/V at our Charlotte Campus. Troubleshoots classroom and event AV systems. Records and edits videos of digital live, classrooms, and events-related material. Support the Media Services Manager in running the Media Services Department, keeping its equipment and software organized.

Key Responsibilities:

Media Production (50%)

  • Recording, production and editing of video for digital live, classroom and events-related purposes.
  • Work with the Media Services Manager to help support, plan and implement digital live, classroom and events-related projects.

Media Support (30%)

  • Support Faculty and Staff and outside users in the use of building AV equipment.
  • Support the use of classroom technology and provide training where necessary to faculty, staff or for events happening that require media.

Media Management (20%)

  • Assist in the creation of manuals and how-to documents for the buildings different Media systems.
  • Assist in organizing digital assets on our media server as well as helping form standards for future assets.
  • Provide other appropriate professional, administrative, or technical services as requested by the Media Services Manager.
  • Perform other duties as necessary.

Required Competencies

The incumbent must possess exceptional interpersonal abilities manifested in a confident, warm, outgoing manner including excellent oral communication and listening skills; possesses excellent administrative skills with keen attention to detail and accuracy; is highly organized and able to manage multiple tasks; possesses solid experience in the use of a personal computer; possesses solid experience in all aspects of media production (recording, editing, lighting, green screen, etc.); possesses an understanding of a variety of audio visual equipment; work well with a team to complete a wide variety of projects and tasks; be willing to work nights and weekends; possess the ability to lift and move up to 40lbs worth of equipment at any one time.

Education and Experience

  • Strong proficiency with the use of Video Editing, Motion Graphics, and Audio editing programs (Premier Pro, After Effects, Audition). Experience with a wide variety of audio systems as well as video systems.
  • Strong proficiency in the use of Microsoft Office products (Outlook, Word, Excel and PowerPoint)
  • Self-motivated to learn new systems and complete projects given with a high level of quality.
  • Experience with Social Media (Facebook, Instagram, Twitter)
  • Experience in goal setting and achievement.
  • Experience in end user communication and training.
  • Experience with video and audio conferencing programs and systems such as Zoom, Skype and Google Hangout.
  • An Associate’s degree or technical training combined with commensurate experience required.