Digital Theological Library (DTL) EZproxy Instructions

The Digital Theological Library (DTL) is a co-owned theological library of digital resources for the graduate study of religion. To simplify the authentication process across member schools, the DTL requires user barcodes to authenticate current students, faculty, and staff. This guide provides instructions on how to access DTL digital resources.

Please note: these instructions are being updated as DTL resource integration occurs. 

The DTL EZproxy website is prompted anytime licensed DTL resources are accessed from the library's website or online catalog as well as the DTL catalog. using a computer or mobile device. With the DTL being a separate system, log-in credentials are required on or off campus.

GCTS users will enter a barcode (ID number) to authenticate access. Please note: Barcodes differ for faculty, staff and students. 

Instructions are provided below to securely identify your unique user barcode.

We recommend keeping this barcode handy to access the amazing DTL collection. 

Student DTL Access:

  • Gordon-Conwell Student IDs serve as DTL user barcodes. 
  • Student ID's can be retrieved securely from the CAMS Student Portal or by contacting your GCTS campus registration office. 
  • Please note: DTL resources are for use by current students only due to licensing agreements. 

Faculty DTL Access:

  • Gordon-Conwell Faculty IDs serve as DTL user barcodes. 
  • Faculty ID's can be obtained securely from the 'Profile' screen on the CAMS Faculty Portal.
  • Note: Some faculty have alternate IDs that may work as well. 

Staff & Employee DTL Access:

  • Gordon-Conwell Employee IDs serve as DTL user barcodes. 
  • Employee ID's can be obtained securely from the GCTS Employee Directory
  • After logging into the directory, enter your last name then hit 'Enter' on your keyboard.
  • Click the green icon  to view your Employee ID.
  • Note: Some employees have IDs from when they were students that may work as well. 

For convenience, DTL resources will be incorporated and searchable from GCTS library and course pages (where available). They can also be accessed from DTL hosted pages.

When accessing a DTL resource (on or off campus), users will be prompted to enter their student, faculty, or employee barcode. 

GCTS Locations:

DTL Locations:

If you experience any difficulty locating or using your student, faculty or employee ID when accessing DTL resources please contact the library. We will work with GCTS and DTL IT staff to troubleshoot the issue.   

Library Support  

  • Library Contact Form (Provide Your Contact Information and enrollment status. Select 'problem accessing database' and include a brief description of the problem)

  • Email: dtl@gordonconwell.edu

  • Phone: 704-940-5822

Please review the following possibilities and suggested actions to troubleshoot EZproxy access. 

My log-in credentials work with other GCTS services like Sakai and CAMS but not with EZproxy. 

  • EZproxy does not recognize some symbols. Symbol examples: ! @ # $ %. Please change your password using a different symbol and try again. Contact the Library if it still doesn't work. 

I logged into to EZproxy but nothing seems to happen. 


Please check these four settings in your browser:

  • Popup blocker:
    Disable pop-up blockers while you are accessing content through EZproxy.

  • Firewall:
    If you see "this page cannot be displayed," it usually means a firewall issue on your side. If you have installed personal firewall software such as Norton you need to allow access to www.gordonconwell.edu as a safe site.

  • Cookies:
    EZproxy and many databases/journals send "cookies" when you connect to them to verify that you are an authorized user. If your browser reports an error receiving a "cookie," you have to enable them in your browser settings. The default setting for most browsers will accept EZproxy cookies without a problem. However, if you changed it, you will see a blank page. Change browser options to accept all cookies.

  • JavaScript:
    The default setting for most browsers will work well with EZproxy's JavaScript. However, if you changed it, you will need to enable it again in order to access the content.

I can use it at home, but not at work. 

  • Many corporate, government, and educational institutions use firewalls for security purposes and block every port other than standard web browser ports. You need to discuss EZproxy with your network administrator, asking her/him to enable it.

I got a hostname error.

  • This means you tried to access a database or web site that has not been configured through EZproxy. The database company may have changed their web address or it may not be a web site that requires EZproxy. 

"Page not found," "Cannot find server or DNS," or browser waits and waits.

  • This usually means there is an issue with the DTL EZproxy page or a resource website is down. Please wait 5-10 minutes and try again. Please email the library if the problem persists for over an hour.