The IT Service Desk exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and media infrastructures. As the front line of the IT department, we are a tech support resource for students, faculty, and staff. We are here to serve you!

Password Site CAMS CAMS Student Portal
CAMS Faculty Portal
Sakai Sakai webmail Webmail

Need Help?

Contact Information & Summer Hours of Operation


Hamilton  |  Main Office



Kerr 328
(978) 646-HELP (4357)
Please call here first!
CUME 112
(978) 234-4287
Room 226
(704) 295-2351
Monday - Thursday
Friday *
Saturday **
  8:00 AM - 8:30 PM
  8:00 AM - 1:00 PM
10:00 AM - 2:00 PM
  1:00 PM - 8:30 PM
  1:00 PM - 5:00 PM
10:00 AM - 2:00 PM
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM
Ticketing System:
* Summer Hours: On Fridays during the summer, Hamilton and Boston offices close early. Our Boston technician will still work remotely until at least 5:00 PM.
** Weekend Hours: On Saturdays, we have one technician working in either Hamilton or Boston. Please check this website for updates and CUME 211's office door for the current Boston schedule.

IT Service Monitor