Meet the IT Service Desk

Contact Us

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(978) 646-HELP (4357) servicedesk@gordonconwell.edu Kerr 328 @itgcts

Dominic Valletta | ITSD PC Support Leader

Hometown
Deerfield Beach, FL
Undergrad Degree
Information Management Network Assurance
Palm Beach State
PC/Mac/Linux
PC
Favorite Part of Your Job
Helping others
Hobbies
Playing sports
Pokemon Go Team
Team Mystic
Super Smash Bros. Character
Donkey Kong

 

Marcus Privitt | ITSD Mac Specialist

Hometown
Chesapeake, VA
Undergrad
Degree
Industrial & Systems Engineering
Virginia Tech
Favorite
GCTS Class
Interpreting the New Testament
Mark Jennings
Second Temple Jewish Literature
PC/Mac/Linux
PC
Favorite Part
of Your Job
Just when you thought you knew everything about computers, you learn something new!
Hobbies
Board games, video games (Smash 4!), baseball and basketball, Psychology and Theology, and Reading!
Pokemon
Go Team
Flip Phone Users UNITE
Super Smash
Bros.
Character
Cloud & Sheik
Why GCTS?
Gordon-Conwell provides a great base foundation and provides the language to navigate and explore a lifetime's worth of theological discussions.

 

Dawn Mackey | ITSD Coordinator

Hometown
Wheatley Heights, NY (Long Island!)   
Undergrad Degree
Comparative Study of Religion
Harvard University
Favorite GCTS Class
Interpreting the New Testament
(Dr. Mark Jennings)
Biblical Theology: Old Testament Focus
(Dr. Carol Kaminski)
GCTS Degree
MA Religion
PC/Mac/Linux
Mac
Favorite Part of Your Job
Getting to know and serve staff, faculty, and students from every campus, to have an outlet for my interest in technology, and to be part of helping the seminary serve its purpose.
Hobbies
Dancing (any and every style), singing, traveling
Pokemon Go Team
Team Instinct (Yellow)
Super Smash Bros. Character
Kirby (because he can pretty much fly!)
Why GCTS?
To prepare for cross-cultural and international missions work, to grow spiritually, to be challenged academically and theologically.

 

 

Caitlin Smith | ITSD Technician

 

Jonathan Reed | ITSD Technician

Hometown
Corinth, ME
Undergrad
Degree
BA in History
Northwest University
Favorite
GCTS Class
Reformation Era Spirituality
Dr. Gordon Isaac
GCTS Degree
MA Church History
PC/Mac/Linux
Mac
Favorite Part of Your Job
Learning more about new tech while helping other people grow and become more comfortable with technology.
Hobbies
Dancing, sleeping, reading (I'm really good at the second one.)
Pokemon Go Team
I don't have one...yet!
Super Smash Bros. Character
Link
Why GCTS?
A personal friend attended GCTS on his way to becoming a professor and pastor. He basically saved my life on more than one occasion and when he recommended GCTS, I knew that I had to come here. 

 

Paul Park | ITSD Technician

Hometown
Burke, VA
Undergrad
Degree
BA Business Administration
Bellevue University
Favorite
GCTS Class
AP/WM
Dr. Martindale
GCTS Degree
Master of Divinity
MA Christian Counseling
PC/Mac/Linux
Linux is a lot of fun!
Favorite Part of Your Job
Fixing network issues
Hobbies
Reading, writing, learning a new skill, music
Pokemon Go Team
Team Mystic Snorlax (Blue)
Super Smash Bros. Character
Kirby
Why GCTS?
It has a strong emphasis in learning the biblical languages, Boston area, and the people have been good to get to know.

 

Jessica Erickson | ITSD Technician

Hometown
Niceville, FL
*and yes...it's nice
Undergrad
Degree
BA in Youth Ministry
Charleston Southern University
Favorite
GCTS Class
Reformation Era Spirituality
Dr. Gordon Isaac
Ministering to Women in Pain 
Dr. Karen Mason
GCTS Degree
MA Church History
MA Spiritual Formation
PC/Mac/Linux
Mac
Favorite Part of Your Job
Getting to know the GCTS family better with every phone call
Hobbies
Dancing, sleeping, reading (I'm really good at the second one.)
Pokemon Go Team
Team Mystic (Blue)
Super Smash Bros. Character
What's the one that doesn't have shoes and looks like a rodent? That one. I like that one.
Why GCTS?
I really gravitated to Gordon-Conwell because of the seminary's intentionality to grow more than just academic minds, but serving hearts. That has been truly transformational in my education and my faith.

 

Gene Park | ITSD Technician

Hometown
Cupertino, CA
Undergrad Degree
Management Information Systems
San Jose State University
Favorite GCTS Class
Exegesis of Philippians
Theology of Missions
GCTS Degree
Master of Divinity
PC/Mac/Linux
I have no particular preference. I think it is critical to be “multilingual” in both operating systems (this also includes Linux) 
Favorite Part of Your Job
Working with technology and people
Hobbies
Exercise such as swimming, biking, hiking and working out
Pokemon Go Team
Team Valor (Red)
Super Smash Bros. Character
RYU!
Why GCTS?
I wanted to receive a formal theological education.

 

 

Matthew Barnes | ITSD Technician

Hometown
Louisville, OH
Undergrad Degree
Biblical and Religious Studies
Grove City College
Favorite GCTS Class
The Problem of Evil and the Power of God
Dr. Kirsten Sanders
GCTS Degree
Master of Divinity
MA of Theology
PC/Mac/Linux
PC
Favorite Part of Your Job
Being able to help students and staff so they can do what it is that God has placed in their hearts.
Hobbies
Hiking, video games, hanging with two crazy youth groups, one here in MA and the other in OH
Pokemon Go Team
Team Mystic (Blue)
Super Smash Bros. Character
Fox
Why GCTS?
The influence of some professors in undergrad who either went here or taught here and the biblical languages programs which were a huge boost for someone who found themselves in love with Biblical Hebrew.

 

Cecil Dietz | ITSD Manager

Hometown
Oshkosh, WI
Undergrad Degree
BTh Old Testament
Ozark Christian College
Favorite GCTS Class
Advanced Hebrew Grammar
GCTS Degree
MA Old Testament
PC/Mac/Linux
Linux
Favorite Part of Your Job
Being able to help
Hobbies
Video games, sports, open source Bible Software
Pokemon Go Team
Team Mystic (Blue)
Super Smash Bros. Character
Ice Climbers
Why GCTS?
Why not?