Your username and temporary password will be provided by the Admissions department as generated from the Information Technology department. For example, the login name for a student named Jane Doe will be jdoe. If another student registers for a course at GCTS who is named John Doe, his user name will be jdoe1. 


Username:                         Your username is your username (example:

Password:                          Your password initial password


Registering for the Self Service Password Site

Your password will expire every ninety (90) days.  Therefore, it is imperative that you register for the Self-Service Password System immediately if you have not done so already.  (New students need to register for the Self-Service Password System after receiving their initial password from Admissions.) 
  1. Go to https://password.gordonconwell.eduType your username in the “UserName” field and your password in the “Current Password” field

  2. Click “Login”
  3. The site will direct you to “Setup Password Responses”
  4. Choose four (4) security questions and type your answers in the appropriate fields and click “Save Responses”:


  1. This will lead you to two additional security questions for verifying your identity with the IT Service   Desk. Choose two questions and enter the answers in the appropriate fields and click “Save Responses”:

  1. Then, confirm your answers on the “Confirm Password Responses” screen and click “Confirm Responses”.
  2. On the next screen, click “Continue”.
  3. You are now registered for the New Password Self Service site.


Resetting Your Password

Be sure your password has not expired by changing it every 90 days.  If you have not changed it in the past 90 days, email