Boston Staff Openings

Part-Time Receptionist - Boston Campus

FUNCTION:
This position is based at the Boston campus, also known as the Center for Urban Ministerial Education (CUME).  The incumbent will primarily greet and courteously attend to visitors that enter the premises and answer their inquiries by telephone.  Provide information regarding the organization to Boston Campus students, faculty, and the general public.  The incumbent will report to the office of the Dean and be supervised by the Administrative Assistant to the Dean.

REQUIREMENTS:
• high school diploma generally required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software applications
• knowledge of customer service principles and practices
• keyboard skills

QUALIFICATIONS:
• verbal and written communication skills
• professional personal presentation
• customer service orientation
• information management and organizing
• attention to detail
• reliability

USE OF QUALIFICATIONS:
• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• greet persons entering organization
• direct persons to correct destination
• respond to queries (from the public, students, and faculty).
• ensures knowledge of staff movements in and out of organization
• general administrative and clerical support
• prepare information for visitors
• receive and sort mail and deliveries
• post events and community life announcements
• tidy and maintain the reception area
• Supports the campus with other tasks as needed
• Completes other tasks and duties as assigned

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