Hamilton Staff Openings

Please email your resume and cover letter to: Lbowerman@gcts.edu


Vice President Enrollment Management and Marketing

About Gordon-Conwell:

Gordon-Conwell is a multi-denominational evangelical Protestant graduate school, unique with its broad array of about 1,800 students and 200 faculty and staff from 98 denominations and 64 countries. The Seminary offers multiple sites and delivery systems to meet varied student needs. Our four campuses include a residential model of education at South Hamilton, MA (our main campus); an urban context offering classes in five languages in downtown Boston, MA; and adult educational models at our campuses in Charlotte, NC and Jacksonville, FL. Our Doctor of Ministry and Hispanic Ministry programs are delivered in various locations, including occasion international sites; we have online offerings to address student needs, despite location and vocational commitments.

Our mission is to prepare men and women for ministry at home and abroad. Rooted in the gospel and God’s Word, the seminary seeks to develop future Christian leaders who are thoughtful, globally aware, spiritually mature and ready for a broad array of ministries. While being historically orthodox and evangelical, we seek to address the issues of our times with both relevance to the culture and faithfulness to Christ and God’s truthful Word.

About the position:

The new Vice President of Enrollment Management & Marketing will report to the President of Gordon-Conwell and will provide strategic, institution-wide leadership over the key functions of Marketing and Communications, Admissions and Financial Aid.  Our newly aligned structure calls for the Vice President to be devoted entirely to enhancing graduate student enrollment throughout Gordon-Conwell by bringing together the three offices most germane to enrollment:  admissions, student financial aid and marketing.  The position calls for creative, turnaround leadership and systemic thinking to bolster enrollment across campuses and programs by designing and implanting a comprehensive enrollment strategy that integrates marketing and recruitment initiatives.  

Qualified candidates will have expert experience in marketing and/or admissions, proven ability to work across teams and functions and an understanding of and commitment to the Gordon-Conwell ethos. The Vice President will lead a staff of 13 at the Hamilton campus, and will have functional oversight over admissions and marketing staff across all campuses and programs.

Key Responsibilities:

• The Vice President will provide leadership over the following direct reports: Director of Marketing and Communications, Director of Financial Aid  (both institutional roles) and the Hamilton Director of Admissions. Individuals responsible for admissions and marketing on each campus and program will have a dotted line reporting relationship with the VP, and will also report into their local administrators. The VP will periodically convene all key admissions and marketing officers for brainstorming and strategic planning.
Integrated Strategic Planning: Working with direct reports in admissions, marketing and financial aid, enhance enrollment by developing a comprehensive marketing strategy aimed to identify and attract new students to Gordon-Conwell.  This plan will integrate digital marketing and recruiting initiatives, and will account for shifting demographics across programs to attract prospective students. Incorporate a more holistic approach to attracting new students, leveraging key staff and faculty members in the process.
Marketing:  Reenvision the Gordon-Conwell brand in collaboration with the Director of Marketing and Communications. A primary goal in year one will be the re-design of the Gordon-Conwell Website, including mobile app to better target prospective students and to serve the current student body. Ensure the integrated strategic plan relies on data and the latest digital marketing trends to attract new students and to establish the Gordon-Conwell brand with future students.
Admissions: Understand external and internal challenges that threaten seminary enrollment and create turnaround strategies to enhance enrollment in the face of these challenges. Engage internal and external stakeholders to develop a fresh approach to recruitment that seeks to identify and attract prospective students across a range of demographics ands geographical areas.
Financial Aid:  Partner closely with CFO, campus administrators and Director of Financial Aid to ensure scholarships and tuition structures across campuses and programs support optimal enrollment. Leverage team members and marketing to heighten emphasis on financial aid at beginning stages of recruitment process.
• The Vice President of Enrollment Management and Marketing will serve as a member of the President’s Cabinet and Leadership Team.

Education and Experience

Education - A master’s degree or equivalent combination of academic preparation and experience in the following are required: experience leading enrollment management and/or marketing functions, senior management experience building and leading teams, demonstrated ability to lead an organization through change.

Leadership Experience –At least eight years experience in a senior leadership role is required. The successful candidate will be a creative problem solver and strategic, systemic thinker with a track record of building rapport and synergy across teams and functions.  Knowledge of best and effective trends in enrollment and marketing is critical. Individuals with experience in higher education or with non-profit organizations are strongly preferred.  

To Apply

Qualified candidates should send a résumé and cover letter detailing their interest in this position and Gordon-Conwell, and the attributes that uniquely qualify them for this role. Please include three professional references.  

Please submit your materials by August 8th to Robin Higle: rhigle@gordonconwell.edu

Desired start date is October 2017.


Director of Communications & Marketing

Role Summary: The Director of Communications & Marketing is responsible for developing and implementing effective communications and marketing strategies to increase awareness and understanding of the seminary’s vision, mission, differentiating strengths and educational programs among regional, national and international audiences.   Responsibilities include, but are not limited to, the creation of publication and marketing materials in conjunction with the Admissions Office(s), Office of Advancement; oversight of content management system and institutional development and maintenance of the website; dissemination of seminary news through multiple channels, including local, regional and national print and broadcast news outlets and Contact Magazine.”   The Director of Communications & Marketing will guide and/or direct communications activities with designated marketing coordinators for every campus/program institution wide.

Key Responsibilities: 

1. Communications Team Leadership: Oversees the writing, design and publication of all marketing brochures, viewbooks, annual reports, letters, and other materials to support both enrollment and fundraising efforts. Leads ongoing web development and enhancement, and working with marketing coordinators, oversees regular propagation of the website for all campuses and programs. Manages the daily functions of the Communications Department, including budget planning and management, staff assignments and routine internal seminary requests. Provides leadership and guidance of publications and creative services including brand management. (60%)

2. Institutional Marketing & Public Relations:  Directs the development of advertising for all campuses/programs, and oversees market research needed to create targeted and effective ads and ad campaigns.  Leads media relations for all campuses, serves as a spokesperson for the seminary, and works with senior leadership and faculty in relationship to the media. Provides communications leadership for community relations, serves as a seminary liaison with the community and creates any needed external communications to represent the seminary to local communities. (25%)

3. Strategic Planning: Creates and executes a strategic plan for a comprehensive communications and marketing program consistent with the overall needs of the seminary’s multiple campuses, programs and centers.  Plan includes a robust social media strategy covering all platforms beneficial to seminary marketing. (10%)

4. Sensitive Communications: Provides writing and editing support to the President and other leadership personnel on significant sensitive communications with the seminary’s constituencies. Provides communications counsel and guidance for crisis communications, is the primary point person for media in crisis situations, and manages/writes any needed external communications vehicles related to situation. (5%)

5. Performs other Duties as Assigned 
Education and Experience: 

·  Should possess the minimum of a bachelor’s degree in communications, journalism, marketing, advertising or a related field.

·  Senior level experience of at least three to five years in leading communications in a not-for-profit organization is preferred.

·  Knowledge of evangelical organizations and theological education is a requisite.

·  A strong working knowledge of marketing, content writing, feature writing and/or reporting and must demonstrate strong writing, editing, interpersonal and verbal skills.

· Should demonstrate strong interpersonal and effective team-building skills.

· Should possess an in-depth understanding of, and proficiency in, publications production, media relations, advertising, web development and Microsoft Office, Adobe InDesign, Adobe Photoshop, Illustrator, WordPress, and Content Management Systems.

· Must have the ability to participate as a self-starting team player and be able to juggle multiple priorities.

· Should be comfortable working with a variety of web development technologies including HTML, multimedia software and content management tools.

· Skills in search engine optimization of content (SEO) and/or web analytics also a plus.


Temporary Senior Accountant/Staff Accountant (depending on experience)

Description: Temporary position from September 2017 - May 2017, with the potential for a permanent position after May 2017.  Provide accounting services as a member of the Accounting Services Team, which supports all seven of our campuses/major programs, as well as the central offices.

Accountability: Accountable to the Accounting Services Team, Controller/Director of Financial Services, and Assistant Director of Accounting Services.

Key Responsibilities: may vary depending on the needs of the Department.

Cash Management

  1. Ensures the Seminary has sufficient cash flow to meet operational needs.
  2. Check bank account balances daily through the online banking system.
  3. Prepare weekly cash flow analysis report and recommend weekly additions or withdrawals from investments.
  4. Reconcile monthly bank statements.
  5. Make Cash Management entries, with appropriate backup documentation.

Payroll Analysis

  1. Import payroll files from ADP software and monitor payroll mapping to general ledger.
  2. Coordinate with Payroll to research any reconciliation of ADP refunds or voids.

Accounts Payable

  1. Process all mail and e-mail coming into the Accounts Payable inbox.
  2. Upload invoices into Concur system and assign them to the correct department for coding and approval.
  3. Review and process invoices and expense reports that come through the Concur system for accuracy, sufficient approval, and policy compliance.
  4. Responsible for reviewing all account codes to be sure the appropriate expense type, campus/major program, cost center, and project is being charged and communicate with managers when errors occur.
  5. Coordinate with corporate credit card holders for appropriate documentation to support credit card expenses.  Ensure timely payment of corporate credit cards.
  6. Import data from the Concur system into the accounting system (Blackbaud’s Financial Edge), print checks, and assemble batches for signing, including report summaries and required vendor vouchers.
  7. Process all ACH payment data files, online payments, credit card payments, and automatic withdrawals.
  8. Follow up on unpaid, missing, and/or improperly processed invoices.

Fixed Assets

  1. Responsible for the accurate maintenance of the fixed asset ledger and work in progress account. 
  2. Monthly prepare journal entries to capitalize all equipment and building improvements and update fixed asset subsidiary ledger for all new purchases.
  3. Reconcile opening balances, purchases and dispositions from the fixed asset module to the general ledger.
  4. Track all fixed asset work-in-progress and coordinate the proper timing and accounting for fixed asset recognition.

Sales Tax

  1. Manage sales tax process to ensure timely filing for all sales tax transactions (online store, bookstores, etc.) in the appropriate states.
  2. Research accounting and tax regulations to properly record transactions.
  3. Research and file for sales tax refunds when appropiate.

General Ledger

  1. Prepare, enter, and maintain monthly journal entries.
  2. Monthly reconciliation of subsidiary ledgers to the general ledger.
  3. Responsible for lease accounting, including initial entries for new lease schedules and reviewing monthly accounts payable entries.
  4. Be able to run accurate and value added reports using the report writer in the Blackbaud system, including being able to create custom reports. 
  5. Research and resolve accounting issues in the general ledger and subsidiary ledgers.
  6. Research accounting and tax regulations to properly record transactions.

Policies, Procedures, and Training

  1. Document and provide feedback to the Team on existing procedures.
  2. Provide training to various employees on use of accounting systems, forms, and processes.

Other Areas

  1. Coordinate with other offices and make entries for interdepartmental charges. 
  2. Upload daily files from student account system (CAMS) into Financial Edge.
  3. Provide occasional backup for other accounting staff.
  4. Other related duties as assigned.

Preferred Competencies and Experience:

Experience/Skills Required: Bachelor's degree in Accounting or equivalent combination of education and experience.  At least two to five years of increasing responsibilities as a professional accountant; Preference for someone with not-for-profit or higher education accounting experience.

Ability to work independently and guide oneself through sophisticated tasks; Excellent analytical skills; Teachable attitude and demonstrated willingness to take on new tasks while maintaining a schedule of monthly deadlines; Ability to work in a team environment that is focused on student, donor, and internal client service; Ability to communicate internally and externally in a courteous and professional manner.

Demonstrated abilities in Microsoft Excel (Intermediate to Advanced), Microsoft Outlook and Word (efficient word processing), and computer-based accounting programs; Preference for someone with experience using automated accounts payable systems (Concur or other systems).

Digital Communications Manager

Position Summary: Under the broad supervision of the Director of Communications and Marketing, the Manager will maintain the day-to-day operations of all electronic communications of the seminary, including, but not limited to the www.gordonconwell.edu and my.gordonconwell.edu websites, especially content updates, search engine optimization, maintaining feature calendar, etc. Will also be responsible for e-mail marketing and Social media marketing, supervision and monitoring.

Key Responsibilities:
Digital Communications Management (70%): 
1. Website(s) (30%)
a. Acts as primary resource for seminary Content Management Systems
b. Creates and Updates Web Pages
c. Approves department editor’s content updates
d. Monitors digital analytics and suggests strategies to increase key performance measurements
e. Troubleshoots
f. Trains content editors
2. Email (20%)
a. Creates and/or edits emails for various seminary constituencies. 
b. Monitors volume and audience of emails and recommends strategic alterations
3. Internal Client Support (20%): 
a. With the communications and marketing team, provides support (website, email, social media) to other departments and campuses in order to maximize marketing results, while also maintaining a consistent brand presence. 
b. Frequently interfaces with Advancement Systems Manager and Blackbaud Raiser’s Edge database. 
4. Social Media (10%)
a. Monitors and updates seminary social media presence, including Facebook, Twitter, video sites, etc. 
5. Keeping up to date on industry trends, offers recommendations to best leverage various communications channels to advance Gordon-Conwell’s mission. (10%)
6. Perform other duties as necessary (10%)
Required Competencies:
Web Technologies: Must have experience creating and optimizing digital content with technologies like HTML and CSS. Must be familiar with distributed responsibility and Content Management Systems, as well as Google Analytics (or other analytics system). 
Social Media: Experience with utilizing social media channels for strategic goals. 
Communication: Must be able to clearly and effectively communicate with various constituencies, in individual and group settings, in a decentralized environment. Have excellent verbal and written skills. 
Prioritization: Must be able to prioritize and complete projects in a deadline-driven environment, and proactively work with team members to foresee possible problem areas. 
Education and Experience:
Three to Five years experience in Digital Communications. 
Advanced computer skills required for digital creation (HTML/CSS, etc.)  
Bachelor’s degree in Digital Communications or related field, or equivalent experience. 

Part-Time Nursery School Teacher

Position Summary: Under the supervision of the Nursery School Director, the Teacher performs all duties to operate the on-campus nursery school as an auxiliary enterprise in accordance with the seminary’s policies and procedures. The Part-Time Teacher shall work with and assist the Full Time Teacher/Lead Teacher for the development and implementation of the early childhood education program in their respective classrooms. In addition the Teacher will be responsible for all responsibilities and duties in the absence of the Full Time Teacher/Lead Teacher.

Overall Responsibilities:
Deal effectively with children, individually and in groups 
  • Establish an appropriate relationship with each child
  • Manage behavior appropriately with directness, gentleness, firmness, fairness, and consistency
Assist with the intellectual development of each child by
  • Teaching basic developmental and cognitive tasks
  • Reading with the children
  • Participating in activities which give children opportunities to solve problems, explore questions, and learn by doing
Assist with the social and emotional development of each child by
  • Providing an atmosphere of acceptance
  • Promoting the child’s awareness of him/herself as an individual and as a member of a group
  • Clearly defining expectations for behavior and consistently applying sound child guidance techniques
  • Helping children in developing self-help skills, including toileting, taking care of personal belongings, and conflict resolution
Promoting parent involvement and awareness by
  • Encouraging parent participation in school and classroom activities
  • Encouraging parent participation in their children’s education at home and in the classroom
  • Have communication with parents at drop off or pick-up times 
Assist with care of classroom by
  • Putting parent mailbox information into children’s backpacks
  • Cleaning tables before/after snack and at the end of the day
  • Washing dishes, toys, and art materials at the end of the day
  • Assisting in classroom set-up for the next day
Capabilities Required:
All applicants must possess all qualifications for Teacher as required by the Massachusetts Department of Early Education and Care (EEC), including 3 credits in Child Development and a minimum of nine months of experience working with pre-school age children in a licensed center.
Successful a Background Record Check (BRC)
Certification in First Aid and CPR
Competent in Medicine Administration (EEC Web Training)
Fulfills all the Training Requirements set forth by EEC (Program Licensor)
Use of Capabilities:
Nursery School Teachers will be responsible to:
  • Maintain all information and data as confidential in relation to the students, families, and co-workers
  • Maintain prompt hours and notify the Director at home by 6:30 am if not able to report to work
  • Assist the full-time Teacher/Lead Teacher in overseeing the welfare, health, and safety of all children in the group
  • Assist the full-time Teacher/Lead Teacher in overseeing the spiritual aspects of the classroom: grace, prayer time, Bible stories, integration of faith into the curriculum and following all Seminary policies
  • Supervise of all children in the bathroom to make sure the children use appropriate techniques for washing hands
  • Assist the full-time Teacher/Lead Teacher in overseeing all snack activities; sit with the children at tables during snack time
  • Assist the full-time Teacher/Lead Teacher with supervision of outdoor/indoor gross motor time with the students
  • Assist the full-time Teacher/Lead Teacher with dismissal time/pick-up
  • Attend all monthly staff meetings
  • Share equally of the joint housekeeping responsibilities of the school such as cleaning the refrigerator, the kitchen area, hallways, gross motor room and equipment, and storage areas
  • Report problems of child or room management to the Nursery School Director promptly in writing
  • Provide input of each child’s growth and development as full time Teacher/Lead Teacher maintains records of progress and prepares progress reports
  • Participate in parent conferences with full time Teacher/Lead Teacher
  • Assist with monthly fire drills and emergency evacuation procedures as required by EEC
  • Participate in all events sponsored by the Nursery School (Orientations, Open House, picnics, training days, etc.)
  • Complete the EEC required training and professional development hours
  • Any other tasks or responsibilities assigned by Nursery School Director

Windows System Administrator

About Gordon-Conwell: Gordon-Conwell is a multi-denominational evangelical Protestant graduate school, unique with its broad array of over 2100 students and 200 faculty and staff from 98 denominations and 64 countries. Our four campuses include a residential model of education at South Hamilton, MA (our main campus); an urban context offering classes in five languages in downtown Boston, MA; and adult educational models in both our Charlotte, NC campus and our offerings in Jacksonville, FL.

Our mission is to prepare men and women for ministry at home and abroad. Rooted in the gospel and God’s Word, the seminary seeks to develop Christian leaders who are thoughtful, globally aware, spiritually mature and ready for a broad array of ministries. While being historically orthodox and evangelical, we seek to address the issues of our times with both relevance to the culture and faithfulness to Christ and God’s truthful Word.

Position Summary: Under the broad supervision of the Manager of IT Infrastructure, this position supports the mission of the Seminary and the Technology team by overseeing the administration of all Windows servers and services. This position will enhance and expand the existing server architecture as we migrate toward cloud-based solutions. The Windows System Administrator will be responsible for on-premises server and SAN technologies at the South Hamilton, Roxbury, Charlotte and Jacksonville campuses, as well as our cloud-based servers. The Windows System Administrator implements and supports server/client enterprise technology infrastructure. This role  possesses skills in the areas of design, installation, vendor interaction, troubleshooting and problem resolution.

Key Responsibilities:
  1. Windows Server Management: Implement and maintain all Windows servers across all campuses. Maintain all internal DHCP and DNS servers (on each campus). Manage all Web Servers, including SMPT services, which are used for many internal services. Manage all file and share servers and related permissions. (60%) 
  2. Backup Solutions: Oversee the end-to-end execution of strategic server backup implementations. This will entail documentation and testing of all backups and restore procedures.  (15%)
  3. Service Desk Support: Provide technical support to the Service Desk on all issues relating to Windows Servers. This most often is manifested in permissions and access -related incidents, which often require timely attention. (15%)
  4. Supervision of Team and Operations: Maintain current industry knowledge on all relevant technology innovations. This position will help shape technological initiatives and must be adequately prepared to do so.  Collaboration with Manager of IT Infrastructure is expected. (10%)
  5. Perform other duties as necessary.

Required Competencies:

  • Windows Server Knowledge: Proven knowledge and competency on Microsoft Windows Server technologies.  Must be skilled in areas of server design, server management, vendor interaction. Troubleshooting and problem resolution in relation to server technologies.
  • Communication and Interpersonal Effectiveness: Must have strong written and verbal communication skills and be able to communicate in a manner that allows information to flow freely and smoothly in order to perform job responsibilities in a timely fashion.
  • Strategic and Creative Thinking: Demonstrated ability to create long-term and short-term strategies to accomplish department and institutional goals.  A talent for creative thinking and problem solving that will open new sources of quality leads.
  • Analytical Skills: Ability to analyze, interpret and evaluate data in order to make data-driven decisions and report to leadership.
  • Teamwork: Ability to collaborate with others inside and outside of IT. This position will require regular interaction with Media Services, Application Development, ESS and Service Desk.
Education and Experience
  • Minimum of two years of previous experience in higher education technology (preferably in Windows Server technologies), or relevant technology experience.
  • Experience in goal setting and achievement.
  • Demonstrated independence and ability to set and meet goals.
  • Bachelor’s degree in a relevant field.
  • Possess or working toward current Microsoft Server certification.

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Student Accounts Cash Management Coordinator

Description: Under the direct supervision of the Assistant Director of Student Accounts the Student Accounts Team works together to serve Gordon-Conwell students pursuing certification and degrees at our Hamilton, Boston, Charlotte and Jacksonville campuses as well as our Doctor of Ministry and Hispanic Ministry programs. The Student Accounts Cash Coordinator supports the mission of the seminary by providing excellent customer service as a primary point of contact regarding billing, payments, payment plans, and general inquiries regarding Student Accounts. As the Cash Coordinator, the incumbent will lead the team in processing cash and cash equivalents with accuracy and attention to detail.

Key Responsibilities:

  • Coordinating Student Care Primary point of contact via phone, email, and in person inquiries regarding all student account matters for GCTS students across campuses and programs. Input contact notes in CAMS database and maintain accurate and up to date record on student contact. Inform students of billing processes, payment policies, payment options, and process payments. The Cash Management Coordinator is the face of Student Accounts to Hamilton students, staff, and faculty. The incumbent must be able to serve multiple constituents with a variety requests and needs in a timely, gracious, and well prioritized manner.  (40%)
  • Oversee Daily Student Account and Internal Deposits Receive and allocate cash and cash equivalents to appropriate student accounts and departmental accounts. Prepare cash and cash equivalents for timely bank deposit and oversee security while in transit. Maintain accurate records for request for campus petty cash replenishment. (35%)
  • Maintain accurate and up to date accounting: With accuracy of payment entry for student and departmental deposits, the Cash Management Coordinator must also maintain precise records and databases for reconciliations and accounting review. (15%)
  • General Support of Student Accounts Support department staff by assisting with student care and records management duties during busy seasons, vacations, and sick leave. (10%)
  • Other Duties as Assigned

Preferred Competencies and Experience:

Communication and Interpersonal Effectiveness: The Student Accounts Cash Management Coordinator must have strong interpersonal, organizational and communication skills including the ability to work in a team setting across various departments. A strong work ethic, attention to detail, accuracy in handling and processing payments and paperwork. Must have the ability to deal constructively and pleasantly with students and third parties as a representative of Student Accounts and Gordon-Conwell.

Demonstrated Ability to Multitask: The incumbent should have the ability to work with consistent interruption while maintaining meticulous accuracy and attention to detail. Cashiering, banking, or other cash based experience highly preferred.

Confidence and Competency with Educational Technology and Databases: Knowledge of Excel, Word, Outlook and other databases a must. Experience with CAMS, Financial Edge or similar educational and financial databases a plus.

Education and Experience: The incumbent should possess a minimum of an undergraduate degree, preferably previous accounting or billing experience. Cashier or similar cash handling and management experience a must. 

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