Hamilton Staff Openings

Please email your resume and cover letter to: lmcphail@gordonconwell.edu

Part-Time Administrative Assistant, Student Life Services

Position Summary: 
This part-time position is responsible for providing a broad range of administrative and clerical services in support of the Dean of Students and the Student Life Services(SLS) team; including office administration, data management, relational student service and event planning. Qualified candidate will have advanced administrative skills including ability to multi-task, think creatively, and collaborate with diverse constituencies.

Key Responsibilities:

  1. Communication and Correspondence:Ability to communicate courteously and effectively with others by understanding, implementing, and relaying oral and written information and instructions. Incumbent will prepare a variety of documents, including flyers, letters and emails in draft and final form utilizing software programs such as Microsoft PowerPoint, Publisher, Outlook, Word and Excel. This position serves as the Webmaster for Student Life Services. (20%)
  2. Office Administration:Responsible for the day-to-day tasks that keep the office functioning. This includes answering phones, greeting students/visitors, making photocopies, sending out faxes, mailing letters, filing and generally keeping the office running smoothly. Screens telephone calls, mail, and correspondence for Dean of Students; making appropriate referrals and appointments; answering basic inquiries and initiating correspondence as authorized. Handles scheduling requests and meeting planning for internal and external constituencies. Responsible for ensuring Federal regulations are strictly adhered to regarding student data (FERPA, Title IX, ADA, DHS, and HIPPA) by disposing/shredding/ and properly securing. Maintains and orders office supplies for the Student Life Services Team as needed. (25%)
  3. Travel, Expense, and Student Employee Management:Coordinate all travel arrangements for Dean of Students and speakers. Responsible for processing expense reports in a timely manner in accordance with GCTS expense policy. Point person for reimbursing students and processing check requests submitted for approval. (RLC’s, childcare workers, G&T, and Office student worker). Facilitates payment of counseling subsidies and invoices to appropriate agency. Primary contact for ensuring student employee’s timesheets and stipend memos are submitted to payroll; this includes RLC’s, childcare providers, G&T, tutors, and office staff. (25%)
  4. Meeting/Event Planning: Assists with the planning and implementation of Student Life Services events (Orientation, Clamfest, Spouses’ Orientation, Partners in Ministry Class, Marriage Seminars, Justice Week, Community Meals, Community Day, and Senior Banquet). Incumbent will be the primary person responsible for tracking RSVP’s and attendance at SLS events. Proficiency with online reservation systems and Microsoft excel required. Also, coordinates activities with departments/groups to ensure smooth execution of events (i.e. Registration office with Graduation). Indirect responsibility for assisting student groups with meeting planning and preparation. Assists with preparation for presentations and monthly meetings as needed. Responsible for scheduling/reserving meeting rooms, setting up conference rooms, securing proper equipment, sending reminders, arranging for catering, securing childcare and taking minutes. (30%)
  5. Perform other duties as necessary.

Required Competencies

Relationship Building: This position serves as an ambassador and initial point of contact for the Office of Student Life Services. The incumbent will assist in creating and fostering a welcoming and hospitable office environment. Establish and maintain a professional and cooperative relationship with students, staff, faculty, and external contacts. Possess proven ability to collaborate and nurture a team environment. Must demonstrate a Christian ethic of hospitality and care by providing a consistent presence in the front office.

Administrative Skills: Proven ability to manage multiple details and challenging situations at once. Must be able to keep processes running efficiently and effectively in support of students, SLS directors and the dean. Requires advanced organizational skills, time management, problem solving and technical abilities. The ability to multitask is vital. 

Communication and Interpersonal Effectiveness: Must have strong written and verbal communication skills and be able to organize and synthesize information in an efficient manner. Strong attention to detail and organization with an eye towards accuracy is vital. A successful applicant will possess demonstrated skill and effectiveness in human relations with sensitivity to multicultural issues. 

Integrity: Must display high ethical standards with internal and external constituents, and lead this function in a way consistent with federal guidelines (FERPA, Title IX, ADA, and HIPAA). The ability to handle sensitive/confidential information responsibly is critical.

Management Orientation: Ability to prioritize workload and exercise appropriate discretion while working independently on projects. The successful candidate will thrive in a team-oriented environment and be able to work flexible hours (evening and weekends required at peak times). Proactive in gathering information to make informed decisions that will support ongoing initiatives and find solutions to community concerns.

Education and Experience:

  • A minimum of 2 years’ experience overseeing/planning and coordinating events is required.
  • Advanced computer skills required; experience with social media outlets is highly desired.
  • Bachelor’s degree required and/or a minimum of 5 years’ experience working in an administrative capacity in an educational setting (preferably higher education).

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Director of Marketing & Communications

Position Summary:
The Director of Marketing & Communications is responsible for developing and implementing effective marketing, communication and public relation strategies to increase awareness and understanding of the seminary’s vision, mission, differentiating strengths and educational programs among regional, national and international audiences. Responsibilities include, but are not limited to, the creation of publication and marketing materials in conjunction with the Admissions Office(s) and Office of Advancement; development of digital content and advertising strategies and oversight of content management systems and maintenance of the website; dissemination of seminary news through multiple channels, including local, regional and national print and broadcast news outlets and Contact Magazine. The Director of Marketing & Communications will collaborate and coordinate marketing and public relations activities with designated personnel for every campus/program institution-wide.

Key Responsibilities:

  1. Strategic Planning–Institutional Marketing: Creates and executes a strategic plan for a comprehensive marketing and communications and program consistent with the overall needs of the seminary’s multiple campuses, programs and centers. Directs the development of advertising for all campuses/programs, and oversees market research needed to create targeted and effective ads and ad campaigns. Plan includes a robust digital advertising and social media strategy covering all platforms beneficial to seminary marketing. (35%)
     
  2. Department Leadership: Oversees workflow planning, development and prioritization for all collateral, digital content strategy and advertising (including writing, design and publication of all marketing brochures, viewbooks, annual reports, letters, and other materials to support enrollment efforts. Partners with admissions to develop digital funnel-building efforts. Leads ongoing web development and enhancement, and working with campus and program marketing coordinators, ensures propagation of the website for all campuses and programs. Manages the daily functions of the Marketing & Communications (MARCOM) department, including budget planning and management, staff assignments and routine internal seminary requests. Provides leadership and guidance of publications and creative services including brand management. (35%)
     
  3. Manages Editorial and Direct Communications: Writes a wide variety of pieces, including, but not limited to, letters, marketing collateral, web, blog and email copy. Must have ability to research and interview for original projects, as well as craft text from material provided by institutional offices. Provides writing and editing support to the president and other leadership personnel on significant sensitive communications with the seminary’s constituencies. Ensures that all materials developed by the Marketing & Communications office are reviewed, edited and proofread to comply with brand and style standards. Maintain and update the seminary’s editorial policy and encourage its adherence. (20%)
     
  4. Directs Media & Public Relations: In collaboration with the vice president of enrollment management & marketing, manages media relations for all campuses, serves as a spokesperson for the seminary, and works with senior leadership and faculty in relationship to the media. Provides communications leadership for community relations, serves as a seminary liaison with the community and creates any needed external communications to represent the seminary to local communities. Provides communications counsel and guidance for crisis communications and is the primary point person for media in crisis situations in coordination with the president and vice president of enrollment management & marketing. Writes any needed external communications vehicles related to situation. Partners with each campus to address specific public relations needs. (10%)
     
  5. Performs other duties at the request or direction of the Vice President of Enrollment Management & Marketing.

Education and Experience:

  • Should possess the minimum of a bachelor’s degree in communications, marketing, advertising or a related field.
  • Senior level experience of at least three to five years in leading the MARCOM function in a not-for-profit organization is preferred.
  • Knowledge of evangelical organizations and theological education is a requisite.
  • A strong working knowledge of marketing, digital content strategy, creation, writing articles and press releases and must demonstrate strong writing, editing and verbal skills.
  • Should demonstrate strong interpersonal and effective team-building skills.
  • Should possess an in-depth understanding of, and proficiency in, media relations, advertising, web development, Microsoft Office and WordPress.
  • Must have the ability to participate as a self-starting team player and be able to juggle multiple priorities.
  • Skills in search engine optimization of content (SEO) and/or web analytics desired.

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