Hamilton Staff Openings

Part-Time Maintenance Worker

Position Description:

Under the broad supervision of Superintendent of Plant Operations, performs a wide variety of routine maintenance and preventive maintenance tasks independently and assists in the accomplishment of more complex maintenance, repair, custodial duties as assigned, moving or other jobs. 
 
Capabilities Required:
 
The incumbent must have an aptitude and three to five or more years experience in the maintenance and/or installation of utility systems including experience in several of the following trades: plumbing, electrical, HVAC (air conditioning and heating), carpentry and the interest and ability to learn and become proficient in additional maintenance  procedures.
 

Use of Capabilities:  (Illustrated by typical activities)

1.     Performs routine and requested inspections of plumbing fixtures and components, identifies problems, performs minor repairs, reports problems not able to correct of which require planning, scheduling or parts procurement.  Assists in plumbing repairs.

2.     Performs inspections and other preventive maintenance tasks on boilers, pumps, water circulators, valves, fan controls and other system components.  Performs minor repairs, reports major problems and/or potential problems and assists in the correction of it.

3.     Performs specified routine checks and inspections of air conditioning and airhandling systems and related components; changes filters and belts; reports other problems, or incipient problems and assists in the correction of it.

4.     Collects and disposes of rubbish and materials set-aside for disposal.

5.     Makes minor carpentry repairs.  Also assists with major cleaning projects and floor refinishing as assigned.

6.     Assists in snow removal and in periodic major cleaning projects and floor refinishing as assigned.      

7.     Keeps all assigned equipment clean and in proper repair

8.     Clears routine clogs or jams in toilets, sinks, urinals, disposals and floor drains as needed.  Assists in the clearing of major sewer line blockages and repairs.

9.     Makes routine inspections and tests of electrical systems and components; routinely replaces light bulbs, fuses, light covers and other minor system elements; reports major recurring problems and assists electrician in the repair or replacement of system components and in the installation of new systems or equipment as required.

10.  Monitors environmental conditions and equipment used to control the environment   in buildings and makes appropriate adjustment in thermostat or control valve setting and instructs occupants in maintaining desired comfort levels where appropriate.

11.  Accomplishes routine maintenance or other requests of all types as requested and approved; refers other verbal request to Physical Plant Office for appropriate action.

12.  Cleans, removes excess grease, rust or corrosion and when appropriate, paints or refinishes utility system components, building elements, vehicle components, tools or other items as needed and requested.

               13.  Provides general assistance in maintenance, renovations and relocation of projects as desired.

14.  Receives, procures and/or moves supplies, furniture and equipment and performs other tasks as directed and required. 

15.  Responds to emergency calls outside of normal working hours and participates in the rotating on-call schedule.

16.  Performs all work in a safe manner; cleans up debris when job is completed or at the end of the day; follows accepted safety practices and precautions; corrects or recommends corrective action for any unsafe conditions encountered or observed in a timely manner; safeguards GCTS tools from loss, unauthorized use and other degrading factors.

17.  Provides occasional assistance to custodial or grounds  services and assists in projects in other areas within Physical Plant as needed.

Please email your resume and cover letter to lbowerman@gcts.edu.

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Part-Time Campus Safety Officer

Position Description:

Under the direct supervision of the Director of the Department of Public Safety, Campus Safety, a campus safety officer is responsible for enforcing the rules and policies of the Seminary, patrolling the building, grounds and perimeter of the campus to identify and prevent conditions and conditions hazardous to persons and property and to maintain the personal safety and security of the faculty, staff, students, visitors, and the public.

Basic uniforms are supplied at the expense of the Campus Safety Department.

The physical requirements for this job include walking long distances and standing for long periods of time. While patrolling the premises, the incumbent must be able safely to climb stairs and ladders, enter enclosed mechanical/equipment areas of buildings, and walk on roofs of buildings.

The environmental conditions of this job include working outdoors under all weather conditions.

A Campus Safety Officers is typically assigned to one of three shifts, but may be required to work on other shifts to meet operational needs. Because the Campus Safety Department provides services around the clock, 365 days a year, working on weekends and holidays and overtime is a requirement. This position is essential to the operation of the seminary, and may be required to be on-call and report to work during off-hours and during periods of inclement weather, including times when the seminary is officially closed.

Capabilities Required:
  1. Candidates with a police and/or military background are preferred.
  1. Candidates must be mature, responsible and able to remain calm and make decisions under pressure. They should have demonstrable interpersonal skills and the ability to interact with a variety of personalities and situations.
  1. Candidates must be able to maintain the strictest confidentiality in conformance with federal, state, school and department standards.
  1. Candidates should have and maintain active certifications in CPR and First Responder. If they do not, they must agree to participate in the first available certification class offered.
  1. Should it become a job requirement, candidates may also be required to become certified in the use of pepper spray and/or the expandable baton.
  1. Candidates are required to attend any mandatory departmental meetings.
  1. Candidates are expected to abide by the Seminary Community Life Statement and comply with all Seminary rules and regulations.
  1. Candidates must have a valid and active driver’s license.
  1. Some maintenance or building/mechanical background is preferred.

Use of Capabilities: (as illustrated by typical activities)

  1. Patrol campus on a regular basis and in a random manner.
  1. Perform periodic and random interior and exterior checks of all the buildings on the property. Points of access, such as doors and windows, shall be checked and verified that they are operating as intended, closed and/or secure. Mechanical systems, such as boilers and electrical rooms, inspected for safe and normal operation. Note and report any safety or operational problems for appropriate action.
  1. Inspect building for fire and/or safety code problems and report same for remedial action utilizing the seminary’s maintenance reporting system, School Dude.
  1. Educate the community about school policies and procedures and enforce the same.
  1. Respond to requests for public service and/or assistance (for example, lock-outs from rooms or vehicles, assisting guests arriving on campus, etc).
  1. Respond to calls for medical or psychological assistance.
  1. Investigate suspicious persons or vehicles and report as necessary.
  1. Maintain an accurate and complete log of shift activities and generate reports as appropriate.
  1. Assist at various school functions as needed, such as graduation, conferences, etc.
  1. Performs communication and shift operation duties.
  1. Follows, communicates and enforces the policies and procedures of the security department and seminary.
  1. Is responsible for security and authorization of restricted access keys. (i.e. ensuring the key boxes are secure in the Campus Safety office at all times)
  1. Assesses and resolves issues impacting the operations of the life/safety systems.
  1. Assesses and communicates issues affecting the operations of the computer-based security systems (i.e. CUME CCTV access from Campus Safety Office, parking data base).
  1. Informs and works with other departments regarding any safety and security situations in their areas.
  1. Responds to and investigates unusual events or incidents and provides follow-up.
  1. Responsible for timeliness and accuracy of daily patrol sheets, incident and accident reports.
  1. Coordinates emergency responses, and is responsible for the safety of faculty, staff, students, visitors and the public.  Coordinates with outside agencies, such as Hamilton and Wenham Police and Fire departments, Massachusetts State Police, Essex County Sheriff’s Department and Lyons Ambulance Service, as needed.
  1. Is accountable for all Campus Safety/seminary equipment on their respective shift.
  1. Participates in continued training of campus faculty, staff, and students including fire, security and lockdown drills.
  1. Provides proactive interaction with visitors and employees.
  1. Informs, educates and works with other department managers to insure that all safety and security issues are resolved.
  1. Works with Department of Public Safety Director and coordinates security efforts for special events.
  1. Provides special security assistance for other departments of the seminary as required.
  1. Ensures security and verification (DETEX Security Patrol) of seminary assets.
  1. Candidate must be willing to assist with minor maintenance responsibilities as assigned by the Director of Physical Plant and complete training with the Physical Plant department to learn and understand the operation of building systems.

Additional Requirements:

Full-time Campus Safety Officers will be required to perform the expected duties of the respective shifts for which they have been hired, see attachments:

  • Expected duties of Full-Time Day Shift Campus Safety Officer
  • Expected duties of Full-Time Evening Shift Campus Safety Officer
  • Expected duties of Full-Time Evening Shift Campus Safety Officer
Part-time Campus Safety Officers will be assigned an area of responsibility to assist in the smooth operation of the Campus Safety Department

Please email your resume and cover letter to lbowerman@gcts.edu.

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Wilson Center Part-Time Administrative Assistant (15 hours per week)

Position Description: Under the direct supervision of the Director of the J Christy Wilson Center, the incumbent is responsible for the administration and clerical services of all missions programs related to the Wilson Center.

Capabilities Required:

The Wilson Center Coordinator should be a person with a passion and knowledge of world missions, strong administrative skills including capacity to multi-task, be well organized, creative, flexible, and be a self-starter. The individual must be able to have good people skills who will be able to effectively network with faculty, students, vendors, and churches.

Use of Capabilities:

  1. Campus Global Awareness: Under the guidance of the Wilson Center Director and the MOT committee, help manage a year-long educational program for students on Global Awareness, starting with Orientaton and Missions Emphasis Week and continuing throughout the year with a program of student forums.
  1. Overseas Missions Practicum: Assist in the nurturing of global partnerships and help in the administration of the Overseas Missions Practicum of Gordon-Conwell Theological Seminary.
  1. Chinese Initiatives: Under the direction of the Director of the Wilson Center, oversee the administration of various Chinese-focused initiatives for the seminary including hosting of groups and event planning for theological forums and meetings. 
  1. Wilson Center Interns: Provide admin support for intern involvement in leading Mission Fellowships, Country nights, Life in Missions, Prayer for the Nations, Dinner for the Nations. 
  1. New England Missions Movement: Under the direction of the Director, work with a partnership in the New England Missions Network to provide logistical support for New England Missions Day called CostlyCall.com. 
  1. Missions Oversight Committee: Act as the central administrator of the MOT committee and its meetings.

Key Responsibilities

  1. Communication and Correspondence: Ability to communicate courteously and effectively with others, by understanding, implementing, and relaying oral and written information and instructions. Incumbent will prepare a variety of documents, including flyers, letters and emails in draft and final form utilizing software programs such as Microsoft PowerPoint, Publisher, Outlook, Word and Excel. This position serves as the Webmaster for Student Life Services. (20%)
  1. Office Administration: Responsible for the day-to-day tasks that keep the office functioning. This includes answering phones, greeting students/visitors, making photocopies, sending out faxes, mailing letters, filing and generally keeping the office running smoothly. Screens telephone calls, mail, and correspondence for Dean of Students; making appropriate referrals and appointments; answering basic inquiries, and initiating correspondence as authorized. Handles scheduling requests and meeting planning for internal and external constituencies. Responsible for ensuring Federal regulations are strictly adhered to regarding student data (FERPA, Title IX, ADA, DHS, and HIPPA) by disposing/shredding/ and properly securing. Maintains and orders office supplies for the Student Life Services Team as needed. (20%)
  1. Travel and Expense Management: Coordinate all travel arrangements for Director and speakers. Responsible for processing expense reports in a timely manner in accordance with GCTS expense policy. Point person for reimbursing students and processing check requests submitted for approval. Facilitates payment of counseling subsidies and invoices to appropriate agency. Assists in management of student worker timesheets; this includes RLC’s, child care providers, tutors, and office staff. (10%)
  1. Meeting/Event Planning: Assists with the planning and implementation of events (Orientation, Missions Emphasis Week, Missions Ice-cream social, China Theological Forum, Costly Call, Country Nights, Dinner of Nations…). Incumbent will be the primary person responsible for tracking RSVP’s and attendance at SLS events. Proficiency with online reservation systems and Microsoft excel required. Also, coordinates activities with departments/groups to ensure smooth execution of events (i.e, Registration office with Graduation). Assists with preparation for presentations and monthly meetings as needed. Responsible for scheduling/reserving meeting rooms, setting up conference rooms, securing proper equipment, sending reminders, arranging for catering, securing childcare and taking minutes. (50%)

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Part-Time Guest Housing Coordinator, Student Life Services

Part-time, 19 hours per week

Function:

Reporting to and under the direct supervision of the Manager of Housing and Transitional  Services and as a member of the Student Life Services Team, coordinates and administers Housing and Guest Room services for students, departments and guests of the Seminary, as well as other administrative tasks as required by the Manager of Housing.

Capabilities Required:

The incumbent must possess the following:

  • Basic administrative, general office and computer skills, including word processing and database management ( e.g., MS Word, Access, Excel primarily)
  • Considerable ability to relate to students, staff, faculty in a warm and friendly manner
  • Good oral and written communication skills
  • Able to work well in a team environment
  • Ability to be flexible and handle many tasks simultaneously
  • Ability to maintain the highest level of confidentiality
  • Detail oriented
  • Sound judgment

Use of Capabilities: (Illustrated by typical activities)

Guest & Commuter Housing

  1. Maintains guest housing calendar for North Wing, guest apartment and commuter housing.
  2. Receives and makes reservations, cancellations, etc.
  3. Completes paperwork and distributes to appropriate departments
  4. Completes monthly billing to departments and off-campus guests.
  5. Tracks key return and key replacement requests.

Apartment and Dormitory Housing Administration

Assists the Manager of Housing with the following (time permitting):

  1. Processes applications (includes sending out acknowledgement letters, adding to computer and maintaining the wait list)
  2. Correspondence: Receiving and responding to phone and e-mail inquiries regarding housing.
  3. Coordinates the flow and control of housing deposits, refunds and keys.
  4. Assistance with assignments for on-campus housing.
  5. Preparation of move-in and move-out packets.
  6. Filing and maintaining student housing records.

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Part-Time Travel & Expense Coordinator for Doctor of Ministry and Ockenga Institute

About: Gordon-Conwell: Gordon-Conwell is a multi-denominational evangelicalProtestant graduate school, unique with its broad array of over 2100 students and 200 faculty and staff from 98 denominations and 64 countries. Our four campuses include a residential model of education at South Hamilton, MA (our main campus); an urban context offering classes in five languages in downtownBoston, MA; and adult educational models in both our Charlotte, NC campus and our offerings in Jacksonville, FL. Our mission is to prepare men and women forministry at home and abroad. Rooted in the gospel and God’s Word, the seminary seeks to develop Christian leaders who are thoughtful, globally aware,spiritually mature and ready for a broad array of ministries. While being historically orthodox and evangelical, we seek to address the issues of ourtimes with both relevance to the culture and faithfulness to Christ and God’s truthful Word.  

Position Summary: Under the direct supervision of the Director of Operations, this position supports the mission of the Seminary and the DMIN & OI, providing support for travel and expense-related activities. This position will assist in handling the payment of department-related bills and expenses as well as the preparation of trip logistics.Qualified candidates will also be able to affirm and support the mission and vision of the seminary.  

Key Responsibilities:

1. Travel Logistics: Responsible for the entire process of arranging for travel logistics for all faculty, staff, and guests for the DMin program, HMP and Shoemaker Center events. In collaboration with Director of Operations, prepare pre-trip authorizations for trips. Communicate with travelers regarding details of trips. Arrange for trip details (flights, hotels, car rentals, etc.)in an effort to obtain economies of scale pricing and provide savings to seminary and arrange for petty cash as needed. Assist with negotiations with vendors for discounts to be passed on to students, faculty, staff and guests. (25%)  

2. Expense Management: Receive expense reports from faculty, staff,guests and prepare for submission to AP. Provide training to guests,non-seminary faculty regarding expenses submission. Proactively solve issues arising from expense reports (missing receipts, non-itemized, etc.). Provide notification to payees upon review completion. Review and prepare bills for submission to AP for payment (AmEx, supplies, vendors, etc.) (20%)  

3. Faculty, Mentor, Guest Payments: In collaboration with Director of Operations and other directors, assist in managing contract documentation (W-9, I-9, W-4,signed contracts). Working with Human Resources and Accounts Payable to make sure appropriate paperwork is collected in the right offices. In collaboration with Director of Operations and team, arrange for payment to faculty, mentors,and guests as per contracts, providing notification to payees. Answer questions relating to AP checks and payroll stipends. (30%)  

4. Site Logistics: In collaboration with the Director ofOperations and in coordination with other directors and coordinators, manage logistics related to off-site instructional locations. Partner with the DMIN& HMP Student Accounts Coordinator to arrange for appropriate off-site billing as necessary. Assist with and review all contract negotiations withoff-site partners, managing appropriate paperwork as necessary. (15%)  

5. Perform other duties as necessary.  

Required Competencies: 

· TeamRelationships: Must be able to work in a team setting across various departments and with various constituencies. Must be able to communicate with faculty, mentors, guests regarding issues arising from expense report problems and other travel or expense areas. Willingness to serve variety of constituencies.

· Communication and Interpersonal Effectiveness:Must have strong written and verbal communication skills and be able to communicate in a manner that allows information to flow freely and smoothly in order to perform job responsibilities in a timely fashion. Ability to maintain the highest levels of confidentiality.

· Strategic and Creative Thinking: Demonstrated ability to implement long-term and short-term strategies to accomplish department and institutional goals. A talent for creative thinking and problem solving, especially related to expense issues. · AnalyticalSkills: Ability to prioritize tasks and manage multiple details.

· Knowledge and Discernment: Understanding of a variety of cultures and ethos and ability to act as a liaison and advocate for both the department and the seminary.  

Education and Experience:

· Preference of a minimum of three years of previous experience in accounting, expense and/or travel management, or relevant experience in another field. Successful team participation is required.

· Strong proficiency with Microsoft Excel and Word. Ability to utilize travel sites efficiently.

· High School diploma required,bachelor’s degree or equivalent combination of education and experience preferred

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Admissions Representative

Function: Under the supervision of the Director of Admissions, the Admissions Representative implements programs to identify, recruit and enroll prospective students.

Capabilities Required:
The incumbent must possess exceptional interpersonal skills; solid communication skills (both oral and written); administrative, organizational and coordinating abilities; intimate knowledge of the Seminary- its history, mission, publics, programs, short and long-range plans, strengths and weaknesses; understanding of the academic, personal and spiritual capabilities required for theological training; and competency in personal computing (including typing, ability to attain specific technical aptitude and utilize it effectively); and be available for 3-5 weeks of travel per year.  A bachelors degree or equivalent experience is required.  Gordon-Conwell alumni and/or students near the completion of their Gordon-Conwell degree preferred. The ideal time commitment for this position would be a minimum of two years.

Use of Capabilities:  (Illustrated by typical activities)

1. Builds relationships with prospective students through oral and written communication, follow-up with inquirers and ensure that applicants progress through the admissions process in a timely manner.
2. Schedules and conducts recruitment visits to campuses, churches and conferences nationally in accordance with the overall recruitment strategy.  Works to identify key recruiting sites on a national scale, and plans travel to selected schools.
3. Interviews prospective students who visit the campus and responds to questions from phone and email inquiries.
4. Work with the Admissions Office staff in coordinating the efforts of recruitment and admissions, with special concern for the efficient use of technical tools needed to accomplish that task (including the admissions modules of the CAMS system, Excel, web, email, etc.).
5. Assists in “transition services” for incoming students.  This includes identifying                      off-campus housing, as well as other opportunities that assist students in making the transition to the South Hamilton campus.
6. Assist in planning and implementing recruitment /enrollment management events        such as open houses, Discover Gordon-Conwell, and spring/fall orientations.
7. Submits formal and informal reports to the Assistant Director of Admissions and the Dean of Enrollment Management as required to apprise him/her of recruitment projections, status of inquiries, status of applicants, travel schedules, effectiveness of recruitment events and activities and other matters related to the recruitment and admissions process.
8. Assists in the management and reviewing of special scholarships, including the Merit-based Scholarships, International Student Scholarships, the Partnership Program, and other scholarship awarding.
9. Provides other appropriate related services as required or requested.
 

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Part-Time Administrative Assistant, Student Life Services

Position Summary: 

This part-time, position is responsible for providing a broad range of administrative and clerical services in support of the Dean of Students and the Student Life Services team; including, office administration, data management and relational student service. Qualified candidate will have advanced administrative skills including ability to multi-task, think creatively, and collaborate with diverse constituencies. 

Key Responsibilities:

1. Communication and Correspondence: Ability to communicate courteously and effectively with others, by understanding, implementing, and relaying oral and written information and instructions. Incumbent will prepare a variety of documents, including flyers, letters and emails in draft and final form utilizing software programs such as Microsoft PowerPoint, Publisher, Outlook, Word and Excel. This position serves as the Webmaster for Student Life Services. (20%)

2. Office Administration: Responsible for the day-to-day tasks that keep the office functioning. This includes answering phones, greeting students/visitors, making photocopies, sending out faxes, mailing letters, filing and generally keeping the office running smoothly. Screens telephone calls, mail, and correspondence for Dean of Students; making appropriate referrals and appointments; answering basic inquiries, and initiating correspondence as authorized. Handles scheduling requests and meeting planning for internal and external constituencies. Responsible for ensuring Federal regulations are strictly adhered to regarding student data (FERPA, Title IX, ADA, DHS, and HIPPA) by disposing/shredding/ and properly securing. Maintains and orders office supplies for the Student Life Services Team as needed. (25%)

3. Travel and Expense Management: Coordinate all travel arrangements for Dean of Students and speakers. Responsible for processing expense reports in a timely manner in accordance with GCTS expense policy. Point person for reimbursing students and processing check requests submitted for approval. Facilitates payment of counseling subsidies and invoices to appropriate agency. Assists in management of student worker timesheets; this includes RLC’s, child care providers, tutors, and office staff. (25%)

4. Meeting/Event Planning: Assists with the planning and implementation of Student Life Services events (Orientation, Clamfest, Spouses’ Orientation, Partners in Ministry Class, Marriage Seminars, and Senior Banquet). Incumbent will be the primary person responsible for tracking RSVP’s and attendance at SLS events. Proficiency with online reservation systems and Microsoft excel required. Also, coordinates activities with departments/groups to ensure smooth execution of events (i.e, Registration office with Graduation). Assists with preparation for presentations and monthly meetings as needed. Responsible for scheduling/reserving meeting rooms, setting up conference rooms, securing proper equipment, sending reminders, arranging for catering, securing childcare and taking minutes. (30%)

5. Perform other duties as necessary.


Required Competencies:

• Relationship Building: This position serves as an ambassador and initial point of contact for the Office of Student Life Services. The incumbent will assist in creating and fostering a welcoming and hospitable office environment. Establish and maintain a professional and cooperative relationship with students, staff, faculty, and external contacts. Possess proven ability to collaborate and nurture a team environment.

• Administrative Skills: Proven ability to manage multiple details and challenging situations at once. Must be able to keep processes running efficiently and effectively in support of students, SLS directors and the dean. Requires advanced organizational skills, time management, problem solving and technical abilities. The ability to multitask is vital. 

• Communication and Interpersonal Effectiveness: Must have strong written and verbal communication skills and be able to organize and synthesize information in an efficient manner. Strong attention to detail and organization with an eye towards accuracy is vital. A successful applicant will possess demonstrated skill and effectiveness in human relations with sensitivity to multicultural issues. 

• Integrity: Must display high ethical standards with internal and external constituents, and lead this function in a way consistent with federal guidelines (FERPA, Title IX, ADA, and HIPAA). The ability to handle sensitive/confidential information responsibly is critical.

• Management Orientation: Ability to prioritize workload and exercise appropriate discretion while working independently on projects. The successful candidate will thrive in a team-oriented environment and be able to work flexible hours. Proactive in gathering information to make informed decisions that will support ongoing initiatives and find solutions to community concerns.

Education and Experience:


• A minimum of 2 years’ experience overseeing/planning and coordinating events is required.
• Advanced computer skills required; experience with social media outlets is highly desired.
• Bachelor’s degree required and/or 3 – 5 years’ experience working in an administrative capacity in an educational setting (preferably higher education).
 

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Student Data Administrator

Position Summary: 

Under the primary direction of the registrar, assists in the management of student academic records, maintains accurate records necessary to identify students and monitor their academic progress and welfare, develops reports and data formulations required to achieve the educational objectives of the enrollment management group, and maintains the integrity of the registration modules of the CAMS relational database.  The student data administrator engages in ongoing dialogue with enrollment management personnel across all campuses and deploys solutions to meet team and institutional needs.

Key Responsibilities:

1. Data Solutions: Engages in ongoing dialogue with enrollment management personnel across all campuses and deploys solutions (sometimes working in conjunction with IT staff) to meet team and institutional needs for data and database use.  Coordinates information flow and computer operations between Registration and other pertinent offices (e.g., Admissions, Student Accounts, Financial Aid, Doctor of Ministry, Semlink, etc.) to maintain smooth communication and to eliminate inaccurate information processing.  Serves as the office’s primary contact for the IT Help Desk in the resolution of student record problems and assists the IT Systems Analyst on projects involving student data. (30%)

2. Reporting and Analytics: Uses established functionality and develops new SQL, Crystal, and SSRS reports to provide for the production of reports, schedules, statistics, and analyses as needed for staff, faculty, and administration throughout the institution.  Generates data for and completes annual statistical reports (e.g., ATS, NEASC, IPEDS, At-A-Glance, Immunizations, etc.). Provides for the timely processing of student loan deferments and makes regular enrollment submissions to the National Student Clearinghouse. (35%)

3. Registration Data Oversite: Assists in the management of student academic records, maintains accurate records necessary to identify students and monitor their academic progress and welfare. Coordinates CAMS database new releases and patches with the IT Systems Analyst by performing analysis and documenting system requirements and process designs; develops and executes unit and system test plans and performs regression testing. Maintains the master list of courses and prepares course offerings and associated records within the CAMS system in preparation for course registration.  Assists the registrar in designing, documenting and implementing processes for timely, thorough, and orderly registration of students at the Hamilton campus and oversees online registration for all four campuses. Attends to the preparation and submission of the Seminary’s contributions to the annual BTI catalog.  (25%)

4. Website Maintenance: Maintains the Hamilton campus Registration Office’s website pages. (5%)

5. Team Support: When necessary, assists with the duties of other members of the Hamilton campus registration team. (5%)

6. Perform other duties as necessary.

Required Competencies:

• Maintaining and Retrieving Data from a Relational Database: A solid understanding of the operation and maintenance of relational database systems as well as expertise in report development and generation. Aptitude with database design and programming including creating stored procedures, views, tables, and complex SQL query statements. Ability to create and troubleshoot reports within Crystal Reports and SQL Server Reporting Services (SSRS) is strongly desired.
• Data Analysis and Presentation: A talent for analyzing and interpreting data and presenting the results in a clear, concise, and understandable manner contextualized for the target audience.  The ability to create custom visual presentations of data sets to make them more understandable and compelling.  A solid knowledge of a PC/Windows environment including Microsoft Office. Experience with Excel functions required; familiarity with Visual Basic for Applications (VBA) preferred. Must have strong written and verbal communication skills. 
• Solution Generation: Excellent analytical and creative problem solving skills are essential. An aptitude for teaching one’s self new skills and a natural talent for learning new software environments.
• Managing Multiple Projects: The ability to manage multiple simultaneous projects combined with the wisdom necessary to balance competing priorities.
• Customer Service: A proven track records of quality customer service with a strong focus on the needs of other staff and students.  Must function well as a member of the enrollment management team.

Education and Experience:

• Strong proficiency with student information systems (preferably CAMS) as well as Microsoft Excel and Word. Experience with Crystal Reports, Microsoft SQL Server Reporting Services (SSRS), Microsoft SQL Server, and some basic knowledge SQL reporting are strongly desired.
• Bachelor’s degree.

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Financial Aid Coordinator

Position Summary:

Under the direct supervision of the Associate Director of Financial Aid, the Financial Aid Coordinator will assist with the planning, organization and administration of federal and institutional financial aid programs for all campuses; provides students with information regarding financial aid processes and policies; receives and processes student aid applications to determine eligibility and communicates eligibility via award letters.

Qualifications:

• Bachelor's degree in an appropriate discipline, plus one to three years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Excellent communication and analytical skills. 
• Ability to handle multiple tasks and issues.
• Ability to understand and explain to others technical information in a manner that is easily understood. 
• Previous financial aid experience desirable, but not required.
• Ability to deal effectively and sensitively with student financial information.  Ability to manage confidential information and a working knowledge of basic and effective customer service skills.

Knowledge, Skills, and Abilities:

• Excellent customer service skills using tact and diplomacy; professional and pleasant office manner.
• Excellent phone etiquette.
• Strong written and verbal communication skills.
• Excellent listening skills; patient and calm.
• Computer literate with knowledge of Microsoft Office (Excel and Word).
• Detail oriented and able to organize and manage multiple projects while maintaining a high level of accuracy.
• Able to work in a high pressure office setting during peak business times of the year.
• Able to maintain a high level of confidentiality.
Duties and Responsibilities
• Counsel and advise prospective and enrolled students about financial aid programs and opportunities available at Gordon-Conwell.
• Perform financial aid processing function for a case load of Gordon-Conwell students at all campuses.  Review aid application materials received from student including verification and debt committee documentation if needed.
• Complete financial aid awarding process by emailing award letters noting eligibility of federal and institutional aid.
• Complete the federal loan process by originating and disbursing loans for case load in Common Origination and Disbursement (COD).
• Certify any private loan within case load.
• Monitor outside scholarships and funds that have been received by students for impact on student loan eligibility.
• Send annual institutional scholarship renewal notices to returning students and make necessary changes within student databases.
• Assist the Associate Director with the maintenance of the Federal Work Study program.
• Review the website content and draft suggested updates of content that are reviewed by Associate Director for final approval.
• Responsible for answering phone calls and returning voice or email messages in a timely fashion to ensure a high level of customer service.
• Utilize all technologies available by Gordon-Conwell to improve operational efficiency and effectiveness of the financial aid office.
• Maintain current knowledge of federal regulations by participating in conferences, workshops and webinars to stay current with financial aid issues.
• Perform other related duties as requested and assist in special projects as assigned.

Special Requirements

• Subject to a criminal background check prior to employment.

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General Maintenance Worker

Function:

Under the broad supervision of Superintendent of Plant Operations, performs a wide variety of routine maintenance and preventive maintenance tasks independently andassists in the accomplishment of more complex maintenance, repair, custodial duties as assigned, moving or other jobs.

Capabilities Required:

The incumbent must have an aptitude and three to five or more years experience in the
maintenance and/or installation of utility systems including experience in several of the
following trades: plumbing, electrical, HVAC (air conditioning and heating), carpentry
and the interest and ability to learn and become proficient in additional maintenance
procedures.

Use of Capabilities:  (Illustrated by typical activities)

1. Performs routine and requested inspections of plumbing fixtures and components,
identifies problems, performs minor repairs, reports problems not able to correct of which require planning, scheduling or parts procurement.  Assists in plumbing repairs.

2. Performs inspections and other preventive maintenance tasks on boilers, pumps,
water circulators, valves, fan controls and other system components.  Performs
minor repairs, reports major problems and/or potential problems and assists in the
correction of it.
       
3. Performs specified routine checks and inspections of air conditioning and air
handling systems and related components; changes filters and belts; reports other problems, or incipient problems and assists in the correction of it.

4. Collects and disposes of rubbish and materials set-aside for disposal.

5. Makes minor carpentry repairs.  Also assists with major cleaning projects and
floor refinishing as assigned.

6. Assists in snow removal and in periodic major cleaning projects and floor
refinishing as assigned.

7. Keeps all assigned equipment clean and in proper repair

8. Clears routine clogs or jams in toilets, sinks, urinals, disposals and floor drains as
needed.  Assists in the clearing of major sewer line blockages and repairs.

9. Makes routine inspections and tests of electrical systems and components; routinely
replaces light bulbs, fuses, light covers and other minor system elements; reports
major recurring problems and assists electrician in the repair or replacement of
system components and in the installation of new systems or equipment as required.

10. Monitors environmental conditions and equipment used to control the environment   in buildings and makes appropriate adjustment in thermostat or control valve
setting and instructs occupants in maintaining desired comfort levels where
appropriate.

11. Accomplishes routine maintenance or other requests of all types as requested and
approved; refers other verbal request to Physical Plant Office for appropriate action.

12. Cleans, removes excess grease, rust or corrosion and when appropriate, paints or
refinishes utility system components, building elements, vehicle components, tools
or other items as needed and requested.

13.  Provides general assistance in maintenance, renovations and relocation of projects as desired.

14. Receives, procures and/or moves supplies, furniture and equipment and performs
other tasks as directed and required. 

15. Responds to emergency calls outside of normal working hours and participates in
the rotating on-call schedule.

16. Performs all work in a safe manner; cleans up debris when job is completed or at
the end of the day; follows accepted safety practices and precautions; corrects or
recommends corrective action for any unsafe conditions encountered or observed in a timely manner; safeguards GCTS tools from loss, unauthorized use and other
degrading factors.

17. Provides occasional assistance to custodial or grounds  services and assists in
projects in other areas within Physical Plant as needed.