Hamilton Staff Openings

Wilson Center Part-Time Administrative Assistant (15 hours per week)

Position Description: Under the direct supervision of the Director of the J Christy Wilson Center, the incumbent is responsible for the administration and clerical services of all missions programs related to the Wilson Center.

Capabilities Required:

The Wilson Center Coordinator should be a person with a passion and knowledge of world missions, strong administrative skills including capacity to multi-task, be well organized, creative, flexible, and be a self-starter. The individual must be able to have good people skills who will be able to effectively network with faculty, students, vendors, and churches.

Use of Capabilities:

  1. Campus Global Awareness: Under the guidance of the Wilson Center Director and the MOT committee, help manage a year-long educational program for students on Global Awareness, starting with Orientaton and Missions Emphasis Week and continuing throughout the year with a program of student forums.
  1. Overseas Missions Practicum: Assist in the nurturing of global partnerships and help in the administration of the Overseas Missions Practicum of Gordon-Conwell Theological Seminary.
  1. Chinese Initiatives: Under the direction of the Director of the Wilson Center, oversee the administration of various Chinese-focused initiatives for the seminary including hosting of groups and event planning for theological forums and meetings. 
  1. Wilson Center Interns: Provide admin support for intern involvement in leading Mission Fellowships, Country nights, Life in Missions, Prayer for the Nations, Dinner for the Nations. 
  1. New England Missions Movement: Under the direction of the Director, work with a partnership in the New England Missions Network to provide logistical support for New England Missions Day called CostlyCall.com. 
  1. Missions Oversight Committee: Act as the central administrator of the MOT committee and its meetings.

Key Responsibilities

  1. Communication and Correspondence: Ability to communicate courteously and effectively with others, by understanding, implementing, and relaying oral and written information and instructions. Incumbent will prepare a variety of documents, including flyers, letters and emails in draft and final form utilizing software programs such as Microsoft PowerPoint, Publisher, Outlook, Word and Excel. This position serves as the Webmaster for Student Life Services. (20%)
  1. Office Administration: Responsible for the day-to-day tasks that keep the office functioning. This includes answering phones, greeting students/visitors, making photocopies, sending out faxes, mailing letters, filing and generally keeping the office running smoothly. Screens telephone calls, mail, and correspondence for Dean of Students; making appropriate referrals and appointments; answering basic inquiries, and initiating correspondence as authorized. Handles scheduling requests and meeting planning for internal and external constituencies. Responsible for ensuring Federal regulations are strictly adhered to regarding student data (FERPA, Title IX, ADA, DHS, and HIPPA) by disposing/shredding/ and properly securing. Maintains and orders office supplies for the Student Life Services Team as needed. (20%)
  1. Travel and Expense Management: Coordinate all travel arrangements for Director and speakers. Responsible for processing expense reports in a timely manner in accordance with GCTS expense policy. Point person for reimbursing students and processing check requests submitted for approval. Facilitates payment of counseling subsidies and invoices to appropriate agency. Assists in management of student worker timesheets; this includes RLC’s, child care providers, tutors, and office staff. (10%)
  1. Meeting/Event Planning: Assists with the planning and implementation of events (Orientation, Missions Emphasis Week, Missions Ice-cream social, China Theological Forum, Costly Call, Country Nights, Dinner of Nations…). Incumbent will be the primary person responsible for tracking RSVP’s and attendance at SLS events. Proficiency with online reservation systems and Microsoft excel required. Also, coordinates activities with departments/groups to ensure smooth execution of events (i.e, Registration office with Graduation). Assists with preparation for presentations and monthly meetings as needed. Responsible for scheduling/reserving meeting rooms, setting up conference rooms, securing proper equipment, sending reminders, arranging for catering, securing childcare and taking minutes. (50%)

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Financial Aid Coordinator

Position Summary:

Under the direct supervision of the Associate Director of Financial Aid, the Financial Aid Coordinator will assist with the planning, organization and administration of federal and institutional financial aid programs for all campuses; provides students with information regarding financial aid processes and policies; receives and processes student aid applications to determine eligibility and communicates eligibility via award letters.

Qualifications:

• Bachelor's degree in an appropriate discipline, plus one to three years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Excellent communication and analytical skills. 
• Ability to handle multiple tasks and issues.
• Ability to understand and explain to others technical information in a manner that is easily understood. 
• Previous financial aid experience desirable, but not required.
• Ability to deal effectively and sensitively with student financial information.  Ability to manage confidential information and a working knowledge of basic and effective customer service skills.

Knowledge, Skills, and Abilities:

• Excellent customer service skills using tact and diplomacy; professional and pleasant office manner.
• Excellent phone etiquette.
• Strong written and verbal communication skills.
• Excellent listening skills; patient and calm.
• Computer literate with knowledge of Microsoft Office (Excel and Word).
• Detail oriented and able to organize and manage multiple projects while maintaining a high level of accuracy.
• Able to work in a high pressure office setting during peak business times of the year.
• Able to maintain a high level of confidentiality.
Duties and Responsibilities
• Counsel and advise prospective and enrolled students about financial aid programs and opportunities available at Gordon-Conwell.
• Perform financial aid processing function for a case load of Gordon-Conwell students at all campuses.  Review aid application materials received from student including verification and debt committee documentation if needed.
• Complete financial aid awarding process by emailing award letters noting eligibility of federal and institutional aid.
• Complete the federal loan process by originating and disbursing loans for case load in Common Origination and Disbursement (COD).
• Certify any private loan within case load.
• Monitor outside scholarships and funds that have been received by students for impact on student loan eligibility.
• Send annual institutional scholarship renewal notices to returning students and make necessary changes within student databases.
• Assist the Associate Director with the maintenance of the Federal Work Study program.
• Review the website content and draft suggested updates of content that are reviewed by Associate Director for final approval.
• Responsible for answering phone calls and returning voice or email messages in a timely fashion to ensure a high level of customer service.
• Utilize all technologies available by Gordon-Conwell to improve operational efficiency and effectiveness of the financial aid office.
• Maintain current knowledge of federal regulations by participating in conferences, workshops and webinars to stay current with financial aid issues.
• Perform other related duties as requested and assist in special projects as assigned.

Special Requirements

• Subject to a criminal background check prior to employment.

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Manager of the Shoemaker Center for Church Renewal

Position Summary: Under the broad supervision of the Dean of Doctor of Ministry & Ockenga Institute, and the direct supervision of the Director of Operations, this position supports the mission of the Seminary and the Shoemaker Center. Coordinates administrative functions related to a wide range of programs developed for pastors, students, and lay learners.  Qualified candidates will also be able to affirm and support the mission and vision of the seminary.

Key Responsibilities:

1. Event Coordination and Administration:  Maintains Shoemaker Center calendar of events. Oversees and implements logistical planning and execution of all Shoemaker Center events and programs and other approved events being supported and facilitated by the Shoemaker Center. May include tasks such as: speaker invitation and contract, registration setup, communication with constituencies about upcoming programs, program evaluations, schedules, volunteer coordination and coordination with service providers within seminary. Plans appropriate budget for events and programs (analyze past attendance, price points, timing, etc). Maintains online database (events, alumni/ae), in partnership with DoO and IT department. Maintain accurate records of the expenses for SC and related events, including end-of-event summaries. When unable to assist directly with a non-SC event, serves as a consultant, providing training for event coordinators on setting up registration pages and file templates and checklists that can be used for program logistics. Coordinates payment requests with DMinOI Travel & Expense Coordinator. In partnership with the DoO, coordinates the variety of tasks needed for continuing education venues. Oversees lay education initiatives.  (35%)

2. Program Development and Implementation: Within Shoemaker Center for Church Renewal: In collaboration with the Dean of DMinOI and the DoO, strategically assists in planning events, programs, and resources for local church pastors and lay leaders using comparative analysis to help determine best offerings that fits in line with the vision and mission of the Shoemaker Center. Develops strong, mutually supportive relationships with speakers, students, outside vendors, and other Gordon-Conwell staff & faculty.  Assists in designing events with lead speakers/guests and collaborates on design of full event. Communicates appropriately with constituents on a regular basis, encouraging further and deeper connections within the seminary community. Collaborates with the Dean of DMinOI and the DoO in future development and prioritizing of programs for continuing and lay education initiatives such as the Dimensions of the Faith certificate program, the Life & Ministry Diploma Program and Foundations in the Faith, especially with a focus on alumni/ae in close coordination with the Alumni Office.
With other seminary centers and constituencies and with external clients: Consults on design of events, providing marketing research support as needed. Assists the Dean of DMinOI and DoO in giving final approval for any assistance given to additional programs or contract groups outside of regular SC programs/events.
(35%)

3. Marketing and Communication Strategist: Develops and implements marketing strategies for Shoemaker Center resources, in collaboration with DoO and Director of Marketing & Communications. Oversees announcements via social media and website event and page updates. Coordinates the process of producing promotional materials (brochures, posters, web, and conference notebooks), in collaboration with the Marketing & Communications Department. This includes but is not limited to gathering information, graphic design, and printing. Oversee processes related to resource sales. Oversees the maintenance of Shoemaker and related web pages. Oversees online store functionality with events and products information in cooperation with the Communications Department and the Financial Office. (15%)

4. Supervision of Team and Operations: In collaboration with the DoO and in partnership with other Coordinators within the Doctor of Ministry & Ockenga Institute, oversees the work of support staff, coming in the form of student workers, both dedicated and non-dedicated to certain tasks, creating a more shared services approach with all branches of DMinOI. In collaboration with the DoO, generate contracts and maintain relationships with guests, constituents. (10%)

5. Hospitality: Create a warm, inviting, and informative environment for all OI events and programs. Maintain schedule for Ockenga Library and Atrium, upholding balance of needs within DMinOI and rest of seminary. (5%)

6. Perform other duties as necessary.

Required Competencies

• Administrative Skills: Soundly developed skills within administrative tasks. Competency in Microsoft Office is required (Word, PowerPoint, Excel, Publisher), advanced computer processing a benefit (web editing, Raiser’s Edge, InDesign, Photoshop, etc.). Detailed oriented, especially in relation to managing multiple tasks. Work independently. Proven ability to manage tight deadlines.

• Relationship Building and Leadership: Proven track record of building relationships across departments and outside the organization to ensure positive outcomes. A warm, welcoming, hospitable spirit that puts guests at ease and sets an example for the team.  Proven ability to collaborate and foster a team environment.  Well-developed leadership skills and administrative, supervisory, and organizational abilities. Demonstrated commitment and significant involvement in the New England church context.

• Communication and Interpersonal Effectiveness: Must have strong written and verbal communication skills and be able to communicate in a manner that allows information to flow freely and smoothly in order to perform job responsibilities in a timely fashion.

• Strategic and Creative Thinking: Demonstrated ability to implement long-term and short-term strategies to accomplish department and institutional goals.  A talent for creative thinking and problem solving.

• Analytical Skills: Ability to analyze, interpret and evaluate data in order to make data-driven decisions and report to leadership.

• Knowledge and Discernment: Value broad impact that extension and continuing education will have in local churches, missions’ agencies, the seminary community, and in the fulfillment of the Great Commission. Understanding of a variety of cultures and ethos and ability to act as a liaison and advocate for both the student and the seminary.

Education and Experience

• Preference of a minimum of three years of previous experience in event management and complex environments, or relevant experience in another field. Successful team participation is required.
• Strong proficiency with Microsoft Excel and Word. Experience with InDesign or other similar design software package is preferred but not required.
• Bachelor’s degree or equivalent combination of education and experience required

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Associate Dean of Hispanic Ministries Program 

Position Description: Under the general guidance of the Dean of DMIN & Ockenga Institute, this individual will oversee and carry out the varied duties needed to facilitate and grow the Hispanic Ministries Program. The Associate Dean will expand the program by cultivating and maintaining key strategic relationships with influencers of prospective students, including denominational leaders. This individual will work collaboratively with the Dean to set academic goals, objectives and standards, and will oversee all academic functions at HMP teaching sites. Additionally, the Associate Dean will be responsible for identifying and vetting qualified adjunct faculty members. Working in collaboration with the HMP Admissions and Program Coordinator and the Director of Operations, this role is also accountable for establishing and meeting enrollment goals, management of annual operations budget, including fundraising, and supervision of team and operations. Qualified candidates will be at least bilingual (English-Spanish required). Qualified candidates will also be able to affirm and support our statement of Faith and the mission and vision of the seminary.

Key Responsibilities:

·      Academics: Lead in the implementation of academic policies and curriculum review, including the review of course syllabi to ensure academic integrity. This position has faculty status and the incumbent will teach in the program as needed and administratively feasible, as determined by the Dean of DMIN & Ockenga Institute. Responsible for identifying and recruiting qualified faculty members in accordance with standards outlined in the Faculty Handbook. In cooperation with the Director of Operations, will maintain files for faculty members according to internal department standards.  Will teach two courses, one of which must be in The Hispanic Ministries Program. (35%)

·      Strategic Planning & Strategic Relationship Building: Assess individual, institutional and societal needs for adult theological learning in the context of the Hispanic American Church and least-served international populations. Develop goals and objectives to meet the assessed needs, and design educational programs to achieve agreed upon goals and objectives. In partnership with the HMP Admissions and Program Coordinator, create a strategic plan to achieve annual student recruitment goals. Expand the influence and name recognition of Gordon-Conwell by leveraging key relationships with an emphasis on recruitment. Develop and maintain strong relationships with key influencers of prospective students (e.g., denominational leaders, alumni, NaLEC, NHCLC, GCTS faculty, campus ministry leaders, etc.). (20%)

·      Oversight and Execution of Admissions, Enrollment and Operations: Provide leadership for the execution of strategic recruitment plans. With support of the Director of Operations and the HMP Admissions & Program Coordinator: develop annual marketing and recruitment plans which detail efforts to be taken to achieve each year’s recruitment goals, oversee the evaluation of qualified applicants for admission, and provide final evaluation for admissions decisions. Additionally, partner with team to manage relevant processes and people to ensure effective operation of the Hispanic Ministries Program. Ensure faculty contracts are issued in a timely manner; build and maintain relationships with off-site locations for HMP classes, etc. Maintain compliance with accrediting body regulations and federal laws pertaining to off-site education. (20%)

·      Fiscal Stewardship: Develop and manage the annual HMP operating budget of HMP. Ensure fiscal stewardship by partnering with the Director of Operations and HMP Admissions and Program Coordinator to ensure internal standards are maintained, funds managed to meet budget plan. Cultivate relationships with key donor prospects (both individuals and foundations) to raise funding in support of the operating budget, and to build the HMP scholarship fund. (15%)

·      Enrollment Management: Ensure students’ program scheduling and career goals are met. In collaboration with Director of Operations and HMP Admissions and Program Coordinator, ensure faculty are given appropriate administrative support. Administer departmental and institutional policies and procedures as established in keeping with current standards. (10%)

·      Serve as a member of the President’s Leadership Team.

·      Perform other duties as necessary.

Competencies:

·      Relationship Building and Administrative Leadership: Proven track record of building relationships across departments and outside the organization to ensure positive outcomes. Demonstrated ability to collaborate and foster a team environment.  Well-developed administrative leadership skills and supervisory abilities. Demonstrated commitment and significant involvement in the urban, multicultural Church.

·      Knowledge and Discernment: Understanding of the academic, personal and spiritual capabilities required for theological training. Significant experience within a variety of cultures and ethos, specifically within the Hispanic American Church, and ability to act as a liaison and advocate for both the student and the seminary. Ability to discern an applicant’s readiness for and fit within the seminary. Ability to guide current students through intricacies of obtaining degree within a reasonable timeframe. Maintaining the highest level of confidentiality.

·      Communication: Must be bilingual at very least (English-Spanish required). Must have strong written and verbal communication skills and be able to communicate in a manner that allows information to flow freely and smoothly in order to perform job responsibilities in a timely fashion.

·      Strategic and Creative Thinking: Demonstrated ability to design and implement long-term and short-term strategies to accomplish department and institutional goals.  A talent for creative thinking and problem solving.

·      Analytical Skills: Ability to analyze, interpret and evaluate data in order to make data-driven decisions.

·      Financial Acumen: Ability to set and manage a multi-faceted financial model to promote and manage the HMP Program.

Education and Requirements:

·      Strong theological educational background; PhD in a relevant theological or administrative higher educational discipline required.

·      Minimum of five years of previous Administrative and teaching experience in higher education, preferably in a post-graduate educational institution, or other relevant complex organizations. Proven track record of successful team leadership and administration is required.

·      Ability to travel 10% to 15%, (4 to 6 weeks) to domestic and international locations.

·      Strong proficiency with Microsoft Excel and Word; experience with student information systems a plus.  

To apply please email a formal curriculum vitae and a cover letter to Lbowerman@gcts.edu

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Manager of Communications and Marketing

Position Summary:

Under the broad supervision of the Director of Communications and Marketing, the Manager of Communications and Marketing will plan, research, write and edit a wide variety of material to promote the mission of Gordon-Conwell. They will also manage the Communications & Marketing office project flow, from reception of new jobs to completion, and act as liaison with the campuses and programs that utilize Communications & Marketing services. The ideal candidate will be a self-starter who is able to multi-task in a deadline-driven environment.

Key Responsibilities:

Writing/Editing (50%): 
 
1. Writing: Write a wide variety of pieces, including, but not limited to, letters, marketing collateral, articles (for seminary Magazine Contact, as well as Annual Report) and web, blog and email copy. Must have ability to research and interview for original projects, as well craft text from material provided by institutional offices. Maintain and update the seminary’s editorial policy. (25%)

2. Editing: Review, proofread and edit materials produced by the Communications & Marketing office, as well as the wider seminary community. Encourage adherence to seminary’s editorial policy and institutional brand. (20%)

3. Planning: Working with departments and campuses, research and discover great story ideas for promotion of the seminary. (5%)
 
Project Management (40%):

4. Manage projects from internal clients (35%) Act as lead project manager for all Communications & Marketing projects. Manage project flow, from initial request to completion. Collaborate with seminary campuses and departments to ensure smooth procedure and establish realistic expectations. Will effectively manage projects based upon Communications & Marketing office resources and maintain workload data for reporting.

5. Manage traffic and project management process and system. (5%) Evaluate project management system and process and, working with Communications and Marketing team, work to continually refine. 
 
Perform other duties as necessary. (10%)
 
Required Competencies: 
 
Communication: Must have excellent writing, editing and proofreading skills. Portfolio of previous work is required. Must be able to clearly and effectively communicate with various constituencies, in individual and group settings, in a decentralized environment. Will be able to write in several voices, including institutional and for senior leadership. The ideal candidate will be able to understand the seminary’s brand and craft compelling messaging from a variety of sources.  Attention to detail is vital for this position.  
 
Prioritization: Must be able to prioritize and complete multiple projects in a deadline-driven environment. Will be able to create a system that is standardized, yet allows flexibility for unforeseen projects. Can proactively work with team members to foresee possible problem areas. Will exhibit exemplary interpersonal skills working with seminary campuses and departments. 
 
Education and Experience:
At least three to five years’ experience in Writing, Editing, Communications or related position, preferably in a higher education or non-profit setting.  
Bachelor’s degree in English, Journalism or related field, or equivalent experience. 
Project Management experience. 
Facility with Adobe InDesign and Photoshop a plus.