COVID-19 Response

In response to COVID-19, Tech Services offices on all campuses will be physically closed until at least April 7. Our staff and student workers will be actively providing remote support during the regular business hours listed in the “Contact Us” section of this page.

  • To request remote support, please email [email protected] or call the relevant phone number listed below under the “Contact Us” section of this page. We are still receiving emails and calls.
  • We can still do in-person appointments only for critical computer needs, especially ones related to running classes online. If you require in-person support, please request and schedule this in advance by emailing [email protected] or calling the campus Tech Services phone number.

Thank you for your flexibility as we practice social distancing and minimize contact!

The Technology Services department exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and media infrastructures. We are a tech support resource for staff, faculty, and students. We are here to serve you!

Did You Know?

Your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!

Contact Us

General Contact Information

Ticketing System:
Twitter: @itgcts
Add Printing Funds:
Mobility Printing:

Hamilton (Main Office)

Office: Kerr 370

Phone: (978) 646-HELP (4357)

Monday – Friday  8:15 AM – 4:00 PM


Office: CUME 215 & 14A

Phone: (617) 318-1630

Monday  10:30 AM – 6:00 PM  (Office 215)

Tuesday – Thursday  10:00 AM – 6:30 PM  (Offices 215 & 14A)

Friday  10:00 AM – 3:30 PM  (Remotely from Hamilton campus)

Saturday  8:30 AM – 12:30 PM  (Office 14A) *

* Aos sábados, temos serviço em português. Los sábados tenemos servicio en español.


Office: Room 141

Phone: (704) 940-5824

MondayFriday  9:30 AM – 5:30 PM

Email Us

Do you have a technology-related issue or request? Let us know how we can help you!