COVID-19 Response

In response to COVID-19, Tech Services offices on some campuses are physically closed to students. Our staff and student workers are actively providing remote support during the regular business hours listed in the “Contact Us” section of this page.

  • To request remote support, please email [email protected] or call the relevant phone number listed below under the “Contact Us” section of this page.
  • GCTS employees can still schedule in-person appointments for critical computer needs related to their work. If you require in-person support, please request and schedule this by emailing [email protected] or calling the campus Tech Services phone number.

Thank you for your flexibility as we practice social distancing and minimize contact!

The Technology Services department exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and AV infrastructures.

Did You Know?

Your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!

Contact Us


General Contact Information

Ticketing System: ticket.gordonconwell.edu
Twitter: @itgcts
Add Printing Funds: print.gordonconwell.edu
Mobility Printing: mobility.gordonconwell.edu

Hamilton

Office: Kerr 370

Phone: (978) 646-HELP (4357)


Fall Hours

Monday – Friday 8:00 AM – 4:30 PM

Boston

Office: CUME 215 & 14A

Phone: (617) 318-1630


Fall Hours

Monday 10:00 AM – 6:00 PM  •  Remote support only

Tuesday – Thursday 10:00 AM – 6:00 PM  •  In-person & Remote support

Friday 10:00 AM – 6:00 PM  •  Remote support only

Charlotte

Office: Room 118

Phone: (704) 295-2351


Fall Hours

Monday Closed

Tuesday – Friday 9:00 AM – 4:00 PM*

*In-person support is provided by appointment only.

Email Us

Do you have a technology-related issue or request? Let us know how we can help you!

Email