The Technology Services department exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and AV infrastructures.

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Did You Know?

Your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!

Contact Us

General Contact Information

Ticketing System: ticket.gordonconwell.edu
Twitter: @itgcts

Hamilton

Office: Kerr 370

Phone: (978) 646-HELP (4357)

Summer Hours

Monday – Thursday 8:00 AM – 4:30 PM

Friday 8:00 AM – 1:30 PM

Boston

Office: CUME 215 & 214

Phone: (617) 318-1630

Summer Hours

Monday – Thursday 9:00 AM – 5:00 PM

Friday 9:00 AM – 3:00 PM  •  Remote support only

Charlotte

Office: Room 217

Phone: (704) 295-2351

Monday 9:00 AM – 5:00 PM  •  Remote support only

Tuesday – Friday 9:00 AM – 5:00 PM

COVID-19 Response

Tech Services offices on some campuses are working a hybrid schedule, with a combination of in-person and remote support during the regular business hours listed in the “Contact Us” section of this page.

If you require in-person support, please request and schedule this by emailing [email protected] or calling the campus Tech Services phone number.

Thank you for your flexibility!

Email Us

Do you have a technology-related issue or request? Let us know how we can help you!

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