The Technology Services department exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and AV infrastructures.


Did You Know?

Your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!

Contact Us

General Contact Information

Ticketing System:
Twitter: @itgcts
Add Printing Funds:
Mobility Printing:


Office: Kerr 370

Phone: (978) 646-HELP (4357)

Summer Hours

Monday – Thursday 8:00 AM – 4:30 PM

Friday 8:00 AM – 1:30 PM


Office: CUME 215 & 214

Phone: (617) 318-1630

Summer Hours

Monday 9:00 AM – 5:00 PM  •  Remote support only

Tuesday – Thursday 9:00 AM – 5:00 PM  •  In-person & Remote support

Friday 9:00 AM – 3:00 PM  •  Remote support only

COVID-19 Response

In response to COVID-19, Tech Services offices on some campuses are physically closed to students. Our staff and student workers are actively providing remote support during the regular business hours listed in the “Contact Us” section of this page.

  • To request remote support, please email [email protected] or call the relevant phone number listed below under the “Contact Us” section of this page.
  • GCTS employees can still schedule in-person appointments for critical computer needs related to their work. If you require in-person support, please request and schedule this by emailing [email protected] or calling the campus Tech Services phone number.

Thank you for your flexibility as we practice social distancing and minimize contact!

Email Us

Do you have a technology-related issue or request? Let us know how we can help you!