The Technology Services department exists to enable staff and faculty to minister effectively to Gordon-Conwell students through the creation and maintenance of IT and AV infrastructures.
As part of our ongoing work to better secure GCTS accounts and computers, we are implementing Multi-Factor Authentication (MFA) on all GCTS accounts on Wednesday, March 23 at 1 PM Eastern.
Please read this blog post for instructions on configuring MFA and answers to frequently asked questions.
Your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!
Office: Kerr 370
Phone: (978) 646-HELP (4357)
Monday – Friday 8:00 AM – 4:30 PM
Office: CUME 215 & 14A
Phone: (617) 318-1630
Monday 9:00 AM – 5:00 PM • Remote support only
Tuesday – Thursday 9:00 AM – 5:00 PM • In-person & Remote support
Friday 9:00 AM – 5:00 PM • Remote support only
Office: Room 118
Phone: (704) 295-2351
Tuesday – Friday 9:00 AM – 4:00 PM*
*In-person support is provided by appointment only.
In response to COVID-19, Tech Services offices on some campuses are physically closed to students. Our staff and student workers are actively providing remote support during the regular business hours listed in the “Contact Us” section of this page.
Thank you for your flexibility as we practice social distancing and minimize contact!
Do you have a technology-related issue or request? Let us know how we can help you!Email