Passwords & Portals

Login Credentials

Your username, email address, and temporary password will be provided as generated by the Information Technology department. Typically, usernames consist of the first initial of the first name followed by the full last name. Some exceptions apply, and a number may be added to the end of the username if it is common. For example, the username for a student, staff, or faculty member named Jane Doe will be jdoe. If another user named John Doe enters the system, his username will be jdoe1.

Email addresses are simply the username followed by @gordonconwell.edu. You also have an email alias ([email protected]) which redirects email to your actual address ([email protected]).

Log In

Username: Your username is provided in your welcome email. (Example: jdoe)

Email Address: [email protected] (Example: [email protected])
You will need to enter the full email address, not just the username, to log into webmail, SONIS, and Canvas.

Password: Your password is the initial password provided in your welcome email.
To change your password, please see the instructions below.

Password Policy

Password Requirements

  • Password is case sensitive.
  • Must be 12-24 characters long.
  • No complexity requirements (only letters): Easy-to-remember phrases encouraged.
  • Must not include any of the following values: password test Jesus Bible GCTS
  • Must not include part of your name or username.
  • Must not include a common word or commonly used sequence of characters (e.g. 123 or 111).

Password Expiration

  • Individual user passwords expire every 3 years.
  • Generic, shared account passwords expire every 90 days.

Password Reset

We are in the process of transitioning to a new and improved self-service password reset site.

In the meantime, if you need to reset your password:

  • If you are a new student, please retrieve the temporary password from your new account credentials email and follow the steps below to reset it.
  • Everyone else, please email [email protected] for a temporary password. Once you receive the temporary password from us, please follow these steps to reset it:
  1. Go to our webmail site: http://mail.gcts.edu
  2. Enter your gordonconwell.edu email address and click Next.
  3. Enter the temporary password you received from Tech Services and click Sign in.
  4. If you have not already set up Multi-Factor Authentication for your account, you will be prompted to do so now. Please follow these instructions.
  5. You will then be prompted to reset your password to something of your choosing. Please make sure it meets the following requirements:
    1. Password is case sensitive.
    2. Must be 12-24 characters long.
    3. No complexity requirements (only letters): Easy-to-remember phrases encouraged.
    4. Must not include any of the following values: password test Jesus Bible GCTS
    5. Must not include part of your name or username.
    6. Must not include a common word or commonly used sequence of characters (e.g. 123 or 111).

Now you should be able to log into all portals except SONIS (see below!) with your new password.

Email

Everyone at GCTS receives an email in this format: [email protected] GCTS email is the primary way in which the school will communicate with students, staff, and faculty. It is important to check regularly; otherwise, you will miss critical announcements from the school. CAMS and Canvas are both linked to your GCTS email, and personal email accounts will not be used as a primary email account for students, staff, or faculty.

Our email runs on the Microsoft platform. As a perk of our Microsoft partnership, your student, staff, or faculty email account includes a free Microsoft Office subscription. Visit our FAQ page for instructions to download the Microsoft Office suite for free with your email account!


GCTS Suggested Browser: Google Chrome

Office365 Webmail: mail.gcts.edu

Webmail

Username: Your username is your entire email address
(Example: [email protected])

Password: Your password

SONIS: Administrative Portal

SONIS is our new Student Information System (SIS). This administrative portal allows students to:

  • Register for courses.
  • View course schedules.
  • Pay term bills.
  • Complete course evaluations.
  • Check final grades.
  • Order transcripts.

Please note:

  • SONIS has replaced CAMS as of June 2022.
  • Please visit the Introducing SONIS page on the GCTS website for updates, tutorials, FAQs, and contact information for troubleshooting in SONIS.

GCTS Suggested Browser: Google Chrome

SONIS: gctssonis.jenzabarcloud.com

SONIS

Please visit Introducing SONIS for detailed login instructions based on your role (student, faculty, applicant, staff, or student worker).

Please note: Currently, you will log into SONIS with your gordonconwell.edu email address and a separate password than what you use for your other portals. Please create a different password than your GCTS password. We are still in the process of getting our Microsoft “single sign-on” (SSO) working for all our users, so in the meantime, please follow the steps outlined on the Introducing SONIS page based on your role. If you are unable to log in, please use the contact form at the bottom of that page for assistance. Thanks for your understanding and patience! Thanks for your understanding and patience!

Canvas: Learning Portal

Canvas is our Learning Management System (LMS). This interactive learning portal allows:

  • Professors to set up and administer courses.
  • Students to access class materials, submit assignments, and communicate with faculty and other students.
  • Staff to disseminate important information to students.

Please note:

  • Canvas has replaced Sakai as of Spring 2019.
  • Your access to Canvas is granted automatically only after you are registered for a course that uses the Canvas platform.
  • Courses in Canvas will only be visible to students if/when the professors publish them.

GCTS Suggested Browser: Google Chrome

Canvas: gordonconwell.instructure.com

Canvas

Username: Your username is your entire email address
(Example: [email protected])

Password: Your password

Contact Us

Do you have a technology-related issue or request? Let us know how we can help you!

Email