Please visit Introducing SONIS for detailed login instructions based on your role (student, faculty, applicant, staff, or student worker), as well as updates, tutorials, FAQs, and contact information for troubleshooting in SONIS.
Gordon-Conwell email accounts are hosted on the Microsoft platform, and student, faculty, and staff accounts include a free subscription to Microsoft Office 365. In addition to accessing the online version of office applications, you can download and install the full Microsoft Office suite on a select number of computers and mobile devices for free, with just your Gordon-Conwell email address and password.
New students should be automatically added to Canvas upon receiving their login credentials.
Returning students must first register for a course using Canvas (Spring 2019 or beyond) before their Canvas accounts will be generated. Similarly, returning faculty must be assigned to teach a course using Canvas (Spring 2019 or beyond) before their Canvas accounts will be generated.
Please make sure your account is active and that you are registered for a course. To log into Canvas, please make sure you are entering your full gordonconwell.edu email address and the same password you use for the other portals.
Please follow these steps:
If you were using the Microsoft Authenticator app for multi-factor authentication (MFA) and just got a new phone, we will need to clear out the old authenticator app on the admin side and have the system ask you to re-register for MFA with your new phone. Please email us at [email protected] for assistance!
After we have cleared out the old app and required re-registration, the next time you log into your Gordon-Conwell email, it will prompt you to set up MFA anew. If you are using the Microsoft Authenticator option, it will provide the QR code to scan with the your authenticator app on your new phone.
Here are the original MFA setup instructions for your reference: https://www.gordonconwell.edu/technology-services/blog/mfa/
Automatic forwarding of our institutional email to external email accounts is discouraged, and Microsoft no longer allows certain types of automatic forwarding. In those cases, if you have forwarding enabled from your GCTS email address to a personal email address and someone emails your GCTS address, the sender may receive a message saying the email was rejected. In reality, the email reached your GCTS inbox but was not forwarded to the external account.
To avoid these error messages, we are asking all Gordon-Conwell users with email forwarding enabled to disable it. Here are instructions for turning off forwarding on the Microsoft end. If you have forwarding enabled on the receiving end, please follow the instructions from your other email account’s provider.
The easiest and most secure way to add your Gordon-Conwell email to your mobile device is to install the Outlook app from your device’s App Store or Google Play Store and simply log into Outlook with your gordonconwell.edu email address and password. This is the method we recommend and support.
On your personal computer, you can use the Outlook desktop app (see the FAQ above to install the full Microsoft Office suite on your computer) or Outlook webmail in your browser.
If you want to add your Gordon-Conwell email to your device’s built-in mail application, please follow the steps below but note:
Anyone with a Gordon-Conwell account can print directly from library lab computers to the printer(s) in the library. Staff and faculty can also print directly from their seminary-issued computers. To print from a personal computer or device, connect to the Gordon-Conwell campus network (via WiFi or Ethernet), navigate to mobility.gordonconwell.edu, and follow the instructions.
For Boston media needs, please contact Technology Services. Contact information and hours are on our main Technology Services page: tech.gordonconwell.edu
The GCTS library maintains access to many online/ebook resources through the Digital Theological Library (DTL). You can now sign into the DTL with single sign-on, using your gordonconwell.edu email login credentials:
Please visit RingCentral University for detailed tutorial videos and instructions!
Do you have a technology-related issue or request? Let us know how we can help you!Email