The password website sometimes produces error PWM 5015 during an unsuccessful password change, without any explanation of the cause of the error. It simply reads, “An error has occurred. If this error occurs repeatedly please contact your help desk.”
This error often occurs if a new password is too similar to a previous password.
Restart the password change process and enter an entirely different password than what has been used in the past. The site should accept the password. If the error persists, try varying the password further.
Students cannot register for courses via the CAMS Student Portal unless pop-ups are enabled in the web browser. But by default, most browsers block pop-ups.
The steps for allowing pop-ups for CAMS differ with each browser. Click on a link below to view the steps for each of the major browsers:
Gordon-Conwell email accounts are hosted on the Microsoft platform, and student, faculty, and staff accounts include a free subscription to Microsoft Office 365. In addition to accessing the online version of office applications, you can download and install the full Microsoft Office suite on a select number of computers and mobile devices for free, with just your Gordon-Conwell email address and password.
Please make sure that you have done the following steps:
New students should be automatically added to Canvas upon receiving their login credentials.
Returning students must first register for a course using Canvas (Spring 2019 or beyond) before their Canvas accounts will be generated. Similarly, returning faculty must be assigned to teach a course using Canvas (Spring 2019 or beyond) before their Canvas accounts will be generated.
Please make sure your account is active and that you are registered for a course. To log into Canvas, please make sure you are entering your full gordonconwell.edu email address and the same password you use for the other portals.
Make sure that you are registered for the course and viewing the correct semester, as CAMS can only display one semester at a time. You can choose a term on the CAMS login page, or after you log in, you can change the term by clicking the change link in the upper left corner, next to the current term.
Please follow these steps:
By default, Microsoft no longer allows automatic forwarding of our institutional email to external email accounts. As a result, if you have forwarding enabled from your GCTS email address to a personal email address and someone emails your GCTS address, the sender will receive a message saying the email was rejected. In reality, the email reached your GCTS inbox but was not forwarded to the external account.
To avoid these error messages, we are asking all Gordon-Conwell users with email forwarding enabled to disable it. Here are instructions for turning off forwarding.
The easiest way to add your Gordon-Conwell email to your mobile device is to install the Outlook app from your device’s App Store or Google Play Store and simply log into Outlook with your gordonconwell.edu email address and password.
If you are adding your Gordon-Conwell email to your device’s built in mail application, please select Exchange (not Outlook) as the account type. This will cause all the mail settings to automatically populate, and you will only need to enter your gordonconwell.edu email address and password. Although our email uses the Outlook platform, it is technically a Microsoft Exchange organizational account, not a Microsoft Outlook account.
Anyone with a Gordon-Conwell account can print directly from library lab computers to the printer(s) in the library. Staff and faculty can also print directly from their seminary-issued computers. To print from a personal computer or device, connect to the Gordon-Conwell campus network (via WiFi or Ethernet), navigate to mobility.gordonconwell.edu, and follow the instructions.
For Boston media needs, please contact Technology Services. Contact information and hours are on our main Technology Services page: tech.gordonconwell.edu
The GCTS library maintains access to many online/ebook resources through the Digital Theological Library (DTL). As you begin making use of this resource, you will notice that it does not use your typical GCTS username/password combination for login. To access the DTL:
Do you have a technology-related issue or request? Let us know how we can help you!Email